customer service associate

1 week ago

Bengaluru, Karnataka, India TE Connectivity Full time

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.

Roles & Responsibilities

The Customer Service Team will be supporting all transactional tasks of the TE Order-to-Cash Process playing a key role in the whole business success. The team will support in the background the whole APAC Customer Service Organization. Under general supervision, the Associate is responsible for handling accurately all defined transactional tasks which are handled in the Customer Service Team. In addition, the Associate needs to support a variety of Adhoc requests to support the business in best possible way and as required. Furthermore, the Associate is highly responsible for delivering all given tasks at 100% quality and be a role model for new joiners. The Associate should fully support the Onboarding of new joiners and support in all kinds of trainings.

Supporting the Customer Service team of APAC region by handling the core tasks involved in Quote to Cash Process Manual Order Entry and Order Changes Manual Scheduling Agreement updates Quote Entry Create credits, debits, pro forma invoices or returns. Handling of Customer Portals Supporting EDI Maintaining Customer Profiles and keep that updated Handling multiple team mailboxes with full proficiency All kind of ad hoc requests to support the EMEA /North America Customer Service Teams. Quality check for the peers. Ability to translate the Chinese Standard Work Instructions and Customer Profiles into English for each transaction. Responsibility of high quality & on time delivery Willingness to learn new tasks as per business requirements. Ensuring a constant usage of Leader Standard Work Drive the PIM meeting and play a pivotal role in the transmission of responsibilities and business opportunities using Mandarin knowledge. Participate in continuous improvement projects (Kaizen, GB, Lean, etc.) Drive TEOA according to Star Level requirements

Qualifications And Expereince

Graduation in any stream. Minimum 2-3 years of work experience in Customer Service environment – Order management domain. Hands on experience in SAP is preferred. Looking for Mandarin Language Specialist Mandatory Good knowledge in Outlook, SAP, MS Office tools, Web Portals. Excellent written & verbal communication skills in English Performance oriented Team player and Quality focused. Highly motivated Willingness to quickly adapt to new situations and tasks Willing to work in any shift Collaboration with the co-workers in the Team.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

  • Customer Service Associate

    1 week ago

    Bengaluru, Karnataka, India TE Connectivity Full time

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services. They may promote...

  • Customer Service Associate

    1 week ago

    Bengaluru, Karnataka, India IntouchCX Full time

    About Intouch CXIntouch CX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we're obsessed with providing remarkable customer experiences for the world's most innovative brands.About the JobAre you a self-motivated individual, have excellent customer service skills, and...

  • Customer Service Associate

    1 week ago

    Bengaluru, Karnataka, India Cytiva Full time

    #LI-VK1Be part of something altogether life-changingWorking at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At Cytiva you will be able...

  • Customer Service Associate

    3 weeks ago

    Bengaluru, Karnataka, India Danaher Full time

    #LI-VK1Be part of something altogether life-changingWorking at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At Cytiva you will be able...

  • Customer Service Associate

    2 months ago

    Bengaluru, Karnataka, India Danaher Full time

    #LI-VK1Be part of something altogether life-changingWorking at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At Cytiva you will be able...

  • Service Desk Associate

    1 week ago

    Bengaluru, Karnataka, India CSC (Corporation Service Company) Full time

    Service Desk AssociateLocation: Bangalore**Monday Friday(129pm)**HybridIntro:The primary role of this position is to service the IT support needs of our end-users and clients in a demanding and result-oriented environment. This challenging role requires excellent client-oriented communication skills and a thorough, logical approach to problem solving. You...

  • customer service associate iii

    3 weeks ago

    Bengaluru, Karnataka, India TE Connectivity Ltd Full time

    Apply for CUSTOMER SERVICE ASSOCIATE III, Career Progress Consultants in Bengaluru/ Bangalore for 0 - 9 Year of Experience on

  • customer service associate iii

    2 months ago

    Bengaluru, Karnataka, India TE Connectivity Ltd Full time

    Apply for CUSTOMER SERVICE ASSOCIATE III, Career Progress Consultants in Bengaluru/ Bangalore for 0 - 9 Year of Experience on

  • Associate - Dqt

    1 week ago

    Bengaluru, Karnataka, India CSC (Corporation Service Company) Full time

    **Associate DQT** Location: Bangalore: Schedule 45hrs per week:HybridIntroductionWe're hiring Customer Service Associates for our Business Licensing team. You'll work directly with Customer Service Representatives and vendors across the country. Services of this team include researching and processing legal documents and conducting online research. Our...

  • customer service associate iii

    3 weeks ago

    Bengaluru, Karnataka, India timesjobs Full time

    # ## Customer Service Associate IIIAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable, and more connected world.### Job OverviewTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales and...

  • customer service associate iii

    2 months ago

    Bengaluru, Karnataka, India timesjobs Full time

    # ## Customer Service Associate IIIAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable, and more connected world.### Job OverviewTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales and...

  • customer service associate iii

    3 weeks ago

    Bengaluru, Karnataka, India timesjobs Full time

    ### CUSTOMER SERVICE ASSOCIATE IIIAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable, and more connected world.#### Job OverviewTE Connectivity's Customer Service Teams interact with customers, company sales, and/or service representatives to handle a variety of pre-sales or...

  • customer service associate iii

    2 months ago

    Bengaluru, Karnataka, India timesjobs Full time

    ### CUSTOMER SERVICE ASSOCIATE IIIAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable, and more connected world.#### Job OverviewTE Connectivity's Customer Service Teams interact with customers, company sales, and/or service representatives to handle a variety of pre-sales or...

  • customer service associate iv

    1 week ago

    Bengaluru, Karnataka, India TE Connectivity Full time

    At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview Company Overview: TE Connectivity Ltd. is an American Swiss-domiciled technology company that designs and manufactures connectors, sensors, relays, contactors, and application...

  • Customer Service

    1 week ago

    Bengaluru, Karnataka, India IntouchCX Full time

    Greetings From IntouchCXHiring for International Voice process / Non voice process | GAMING SUPPORT |FRESHERS WITH A1 COMMUNICATION SKILLS ARE ALSO WELCOMED(only for non voice)If you're interested in this position, please revert me back with your resume or else you can contact me on this below numberHR Name : VarshaPhone No: JOIN THE TEAM OF DIVERSE...

  • Senior Associate Data Quality Team

    1 week ago

    Bengaluru, Karnataka, India Corporation Service Company Full time

    Senior Associate- DQT Location: Bangalore Schedule – 45hrs per week Hybrid Introduction We're hiring Customer Service Associates for our Business Licensing team. You'll work directly with Customer Service Representatives and vendors across the country. Services of this team include researching and processing legal documents and...

  • SAP Customer Service

    1 week ago

    Bengaluru, Karnataka, India Quess Full time

    About Us "Quess IT Staffing is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names...

  • Senior Associate Data Quality Team

    1 week ago

    Bengaluru, Karnataka, India Corporation Service Company Full time

    Senior Associate- DQT Location: Bangalore Schedule – 45hrs per week Hybrid Introduction We're hiring Customer Service Associates for our Business Licensing team. You'll work directly with Customer Service Representatives and vendors across the country. Services of this team include researching and processing legal documents and conducting...

  • International Customer Service

    1 week ago

    Bengaluru, Karnataka, India Bangalore Job Hub Full time

    Position: International Voice Process Associate (Banking) Join our team as an International Voice Process Associate for Banking, based at Bellandur Eco Space.We're looking for individuals with exceptional communication skills to provide top-notch support to our international banking customers. Responsibilities: Handle inbound calls from banking customers...

  • Customer Service Associate

    1 week ago

    Bengaluru, Karnataka, India TE Connectivity Full time

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services. They may promote...