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Front Office Executive

3 months ago

Mumbai, Maharashtra, India Head and Neak cancer institute of india Full time

Interview patients in a polite and friendly manner in order to obtain relevant information for registration purposes; updating patient details at each appointment; inputting all information accurately onto the computer system.


  • Receive payment from all patients in respect of hospital services provided and maintain integrity of personal float. Ensure transactions are correctly recorded and receipted. Allocate cash to carriers or patients in accordance with billing agreements as required.
  • Check, bill and post on a daily basis all charges for Clinical or other areas as required.
  • Implement manual procedures during computer downtime and transfer information when system is reinstated.
  • Make followup bookings for patient after appointment
  • Assist patient with booking further tests or consultations
  • Be responsible for the reporting of accidents, untoward occurrences or problems and record such incidences according to Hospital policy
  • To use proper channels of communication for any problems or grievances related to work
  • Handle minor complaints with immediate action and follow up.
  • To be involved in ongoing training for all staff within the department
  • Liaise and cooperate with other departments ensuring the smooth running of
The Front Desks

Pay:
From ₹20,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Rotational shift

Supplemental pay types:

  • Overtime pay

Education:

  • Bachelor's (preferred)

Language:

  • Hindi (preferred)
  • English (preferred)

Speak with the employer