Fulfillment Administrator

1 week ago


Mumbai, Maharashtra, India NCR Full time
About NCR

NCR Corporation (

NYSE:
NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Title:
Fulfillment Administrator

Location:
Mumbai, India

Position Summary:


The fulfilment administrator provides sufficient responses to external customers and is responsible for order processing, overseeing the day-to-day operations of order fulfilment by working closely with the company.


  • Role serves as the entry point into Service Parts and has responsibility of transactional activities which will enable part ordering, delivery and/or planning on a global basis. Responsible for updating work orders with information in a time sensitive manner to ensure that schedules for the field can be managed in an optimized way is key to the success of this role and NCR services.
  • Position responsible for understanding Customer needs and NCR's contractual commitment to both our Internal and external customers; Liaise with 3rd party providers (3 PL), and will be responsible for ensuring that these carriers deliver on time.
  • Required to ensure incoming parts requests submitted by FSC (Field Service Centre) are accepted, parts sourced and order is transacted (via ES or Remedy tools) and delivered in a timely manner or within expected delivery targets.
  • Required to source parts from optimum locations to keep backorders to a minimum and prevent any SLA misses
  • Required to maintain communications with Service Coordinators and provide regular progress updates on all work order issues; Track and trace parts in the distribution process
  • Required to complete daily reports.
Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity.

All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.

NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.

We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies:
NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

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