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Location Services Specialist

3 months ago

Bengaluru, Karnataka, India RSM US LLP Full time

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential.

Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients.

You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
Job Summary

We are seeking a skilled and professional Front Desk Executive at RSM USI to manage our reception area and provide exceptional customer service to our clients, visitors, and employees.

The ideal candidate will be courteous, organized, and possess excellent communication skills.

Essentials:

  • Welcome visitors in a courteous and professional manner, ensuring a positive first impression of the company.
  • Provide assistance to visitors as needed, including issuing visitor badges, directing them to their destinations, and offering refreshments.
  • Answer Inquiries: Respond to inquiries via phone, email, and inperson, providing accurate information about the company, its services, and procedures.
  • Manage Calls: Handle incoming calls, redirecting them to appropriate personnel or departments as necessary. Take messages and ensure they are relayed promptly.
  • Manage Reception Area: Maintain a clean and organized reception area, ensuring it reflects the professional image of the company.
  • Manage Appointments: Schedule appointments and meetings, coordinating with staff members to ensure availability of meeting rooms and necessary resources.
  • Handle Correspondence: Manage incoming and outgoing mail and courier deliveries, distributing them to the appropriate recipients.
  • Administer Administrative Tasks: Assist with various administrative tasks, such as data entry, filing, and maintaining records.
  • Support Staff: Provide administrative support to the admin team during enterprise level meetings and events.
EDUCATION/CERTIFICATIONS
Required – bachelor's degree in business administration or related field preferred.
Technical/Soft Skills

  • Proven experience as a Front Desk Executive or similar role.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Ability to maintain a calm and professional demeanor in highpressure situations.
  • Customerfocused mindset with a dedication to providing exceptional service.
Experience
At least 2 years of proven experience as a front desk executive or a Ex assistant
You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things.

RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential.

Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective.

Experience RSM. Experience the power of being understood.