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Assistant Manager- Client Servicing
2 weeks ago
About Italics. Welcome to Italics - a workplace dedicated to helping businesses grow. Italics is a vibrant content marketing agency focused on enhancing brand presence and driving business growth in the digital realm. We thrive on crafting compelling content strategies that make an impact.
We are expanding and in search of a passionate Assistant Manager Client Servicing to join our team The primary role of a client services executive is to nurture the relationship between an agency and its clients. It's a role that requires multitasking and adaptability, catering to various client needs. If you are up for the challenge, send us your application - we are eager to hear from you
Responsibilities:
- Transform client briefs into actionable tasks for different departments
- Engage with clients and the internal team effectively
- Clearly convey brand requirements to internal teams
- Manage operational tasks efficiently
- Take accurate meeting minutes
- Ensure timely job delivery by following up with internal teams
- Act as the brand representative internally
- Conduct market research to identify product needs
Requirements:
- Prior experience in Customer Service or Client Servicing in an agency setting
- Strong communication and interpersonal skills
- Effective time management and organizational abilities
- Analytical and problem-solving capabilities
- Driven by deadlines and highly motivated
- Ability to stay composed under pressure
- Active listening skills
- Comfortable working both independently and collaboratively
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