Client Servicing Manager

1 week ago


Delhi, Delhi, India Deepali Designs & Exhibits Pvt. Ltd. Full time
Client Servicing Executive / Manager

About Deepali Designs and Exhibits

Deepali Designs & Exhibits Pvt. Ltd.

is a full-service experiential communications firm that specializes in creating customized modular infrastructure and services for events, exhibitions, concerts, and sporting events.

With over 31 years of experience, we have a strong track record of producing world-class experiential solutions for well-known brands across various industries.

Our award-winning company is recognized for its excellent skills and service quality in the Exhibitions & Event Industry.

Role Description

This is a full-time on-site role for a Client Servicing Manager located in Delhi, India.

As a Client Servicing Manager, you will be responsible for managing client service relationships, ensuring customer satisfaction, and maintaining effective communication with clients.

Additionally, you will be responsible for providing exceptional customer service and fostering positive client relationships.

Qualifications

Graduate/Post Graduate in any field

Min. 10 years of experience in event domain

Experience in Event and Exhibition Industry is must

Generate regular business from new and existing clients through effective communication and relationship-building efforts.

Maintain cordial relationships with clients through various communication platforms, ensuring their satisfaction and loyalty.

Develop new marketing strategies for brand positioning and recall, collaborating with the marketing team to implement them effectively.

Brainstorm with the team to create proposals tailored to the client's requirements, ensuring alignment with their objectives and budget.

Ensure the smooth execution of events by providing thorough supervision and coordination throughout the process.

Coordinate closely with the Design and Production team to ensure glitch-free events, providing necessary guidance and support as needed.

Participate in event planning, meet deadlines, and prepare post-event reports to evaluate performance and gather feedback.

Manage costs, negotiate contracts, handle invoicing, and fulfill all accounting formalities with clients, ensuring financial transparency and compliance.

Conduct research, book artists and vendors, and negotiate contracts based on client requirements, ensuring cost-effectiveness and quality.


Organize and maintain a database of clients and event-related information, managing all formats such as MOM (Minutes of Meeting) and inquiry sheets.

Complete post-event formalities, including sending reports, collecting feedback and testimonials from clients, and closing out the event successfully.

Skills Required:
Excellent oral and written communication skills, with the ability to effectively convey ideas and proposals to clients.

Proficiency in visually appealing presentation making and pitching concepts to clients, showcasing creativity and professionalism.

Strong command over language and interpersonal skills, with the ability to build rapport and influence stakeholders.

Well-groomed and disciplined, maintaining a professional appearance and demeanor at all times.

Excellent reporting skills and a commitment to following company rules, regulations, and formats diligently.

  • Delhi, Delhi, India Cnvrs8 Integrated Full time

    Company DescriptionCnvrs8 Integrated is a unique agency structure, developed to meet the needs of marketing in 2020. Equipped with eight hybrid departments, the agency is designed to drive the application of creativity and technology to create a thriving ground for brands, from single-room startups to multinational corporations.Role DescriptionThis is a...


  • Delhi, Delhi, India Contenporary Marketing Full time

    Position Title:Client Servicing ManagerExperience Required:5+ YearsLocation:Greater Kailash, New DelhiDepartment:Client ServicesSalary Range:Industry StandardJob Summary:The Client Servicing Manager at our event agency will be responsible for managing and nurturing client relationships, ensuring exceptional client satisfaction, and overseeing the successful...


  • Delhi, Delhi, India Teen Bandar Full time

    Roles & Responsibilities:- Client Understanding: Grasp brand goals and devise strategic plans- Collaboration: Establish solid partnerships with clients, agencies, and internal teams- Relationship Management: Sustain enduring client relationships- Feedback & Insights: Offer insights to internal teams for service enhancement and client satisfaction- Data...


  • Delhi, Delhi, India Teen Bandar Full time

    Roles & Responsibilities:Client Understanding: Understand brand objectives and develop strategic plansCollaboration:Build strong partnerships with clients, agencies, and internal teamsRelationship Management:Maintain long-lasting client relationshipsFeedback & Insights:Provide feedback to internal teams to improve services and client satisfactionData...


  • Delhi, Delhi, India Digibaapp Full time

    Company Description: Digibaapp is a top digital marketing agency situated in Mumbai. With more than 9 years of experience dominating the online world, our forte lies in crafting unique digital personas for brands. Our team comprises visual artists, developers, and engineers who blend creativity, innovation, design, and technology to amplify your brand's...


  • Delhi, Delhi, India Shobiz Experiential Full time

    Key Responsibilities1) Servicing existing clients and acquiring new clients2) Ideate based on the clients' brief on how the event can be best designed to meet the clients' objective.3) Being responsible for all project budgets from start to finish.4) Be the point of contact to the client at any level in the event management process from the initial meeting...


  • Delhi, Delhi, India Shobiz Experiential Full time

    Key Responsibilities1) Servicing existing clients and acquiring new clients 2) Ideate based on the clients' brief on how the event can be best designed to meet the clients' objective.3) Being responsible for all project budgets from start to finish.4) Be the point of contact to the client at any level in the event management process from the initial meeting...


  • Delhi, Delhi, India Teen Bandar Full time

    Roles & Responsibilities:Work with brands to understand their business objectives and develop the strategyWorks collaboratively and develops strong partnerships with clients, agency resources and internal team.Build and maintain strong, long-lasting client relationships.Provide feedback and insights to internal teams to improve service offerings and client...


  • Delhi, Delhi, India Ushta Te Consultancy Services LLP Full time

    We are on the lookout for a dynamic and skilled professional to join us as an HR Operations Manager. Check out the details below:JOB TITLE:HR Operations ManagerEXPERIENCE:Minimum 5 years of experienceLOCATION:Lalbaug, MumbaiABOUT US:Established in 2012, Ushta Te's expertise lies in the convergence of Technology, Media, and Human Resources. We specialize in...


  • Delhi, Delhi, India Internet Moguls Full time

    Client Servicing ManagerJob Location: South Delhi, Near SaketResponsibilities:Manage the daily operations of existing as well as newly acquired accounts.Maintaining day-to-day contact with internal team for SEM, SEO, SMO, PPC & Media Buying Campaigns.Define and initiate projects, schedule and performance of projects while working to ensure the ultimate...


  • Delhi, Delhi, India The Minimalist Full time

    Manager - Education: Graduation in any stream (a must); Preferably MBA from reputed institute.Job Related Experience: 4 to 6 years of relevant work experience in Client Servicing/Account Management for Digital team in new media advertising.Business Understanding: In depth exposure of client service, Ability to analyze & be result driven, Good at researching...


  • Delhi, Delhi, India KIT Global Full time

    KIT GLOBALis an international group of digital marketing companies, developing projects for audience engagement and conversion, leads and purchase, revenue, and profit. We have offices in India, Indonesia, Spain and Clients all over the world. We have a history of 19 successful years of offering and implementing 360 marketing solutions for various companies...


  • Delhi, Delhi, India KIT Global Full time

    KIT GLOBAL is an international group of digital marketing companies, developing projects for audience engagement and conversion, leads and purchase, revenue, and profit.We have offices in India, Indonesia, Spain and Clients all over the world.We have a history of 19 successful years of offering and implementing 360 marketing solutions for various companies...


  • Delhi, Delhi, India KIT Global Full time

    KIT GLOBALis an international group of digital marketing companies, developing projects for audience engagement and conversion, leads and purchase, revenue, and profit. We have offices in India, Indonesia, Spain and Clients all over the world. We have a history of 19 successful years of offering and implementing 360 marketing solutions for various companies...


  • Delhi, Delhi, India KIT Global Full time

    KIT GLOBAL is an international group of digital marketing companies, developing projects for audience engagement and conversion, leads and purchase, revenue, and profit. We have offices in India, Indonesia, Spain and Clients all over the world. We have a history of 19 successful years of offering and implementing 360 marketing solutions for various companies...


  • Delhi, Delhi, India Vibgyor Experiential Full time

    Company DescriptionVibgyor is India's leading agency specialising in creating compelling on ground experiences - ranging from Brand Activation, large format Events, Exhibitions or any other campaign that connects brands to their customers.With over 10,000 successful campaigns executed since our establishment in 2002, we have built a strong reputation in the...


  • Delhi, Delhi, India Vibgyor Experiential Full time

    Company DescriptionVibgyor is a leading agency in India that specializes in creating captivating on-ground experiences, such as Brand Activation, large Events, and Exhibitions, to establish a deep connection between brands and their customers. With a track record of over 10,000 successful campaigns since its inception in 2002, Vibgyor has earned a stellar...


  • Delhi, Delhi, India Vibgyor Experiential Full time

    Company DescriptionVibgyor is India's leading agency specialising in creating compelling on ground experiences - ranging from Brand Activation, large format Events, Exhibitions or any other campaign that connects brands to their customers.With over 10,000 successful campaigns executed since our establishment in 2002, we have built a strong reputation in the...


  • Delhi, Delhi, India R K SWAMY Limited (Formerly R K Swamy Private Limited) Full time

    Hansa Events (A Division of R K SWAMY) is seeking a Client Servicing professional to join their team in MUMBAI.Role: Client Servicing EventsExperience: 4 to 7 years in the Events Industry requiredLocation: MumbaiResponsibilities:Establish and nurture strong client relationships through consistent communicationCustomize event solutions based on client...


  • Delhi, Delhi, India Vibgyor Experiential Full time

    Company DescriptionVibgyor is India's leading agency specialising in creating compelling on ground experiences - ranging fromBrand Activation, large format Events, Exhibitions or any other campaign that connects brands to their customers.With over 10,000 successful campaigns executed since our establishment in 2002, we have built a strong reputation in the...