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Account Director

3 months ago

Bengaluru, Karnataka, India Dentsu India Full time

About Dentsu India:

Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India) Dentsu International comprises of five leadership brands - Carat, dentsu X, iProspect, Dentsu Creative and Merkle, each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, Dentsu International operates in over 145 markets worldwide with more than 66,000 dedicated talented employees working together to reach the never before

Part of dentsu International, dentsu India helps some of the biggest & most interesting brands who are our clients everyday to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in Media, CXM (Customer Experience Management) and Creative, Dentsu India is the 2nd biggest Advertising agency network in India while Dentsu international is the 5th largest in the world.

In good times and bad, we partner with brands to achieve meaningful progress as we are a force for good & for meaningful growth. Our teams of optimists, entrepreneurs and first-movers coalesce around the needs of our clients, unlocking unique possibilities for sustainable value and lasting change.

Learn more at:

Role Summary:

Brand within Dentsu International: Dentsu Creative

Job Title: Account Director - Client Servicing (Integrated)

Location: Richmond Road, Bengaluru

Experience: Minimum 8+ years of account management/ client servicing experience in integrated ad agencies, mainstream advertising, new media, marketing, creative, branding, digital marketing agencies, or similar roles within mainline or digital agencies. (Experience in client servicing from other industries will not be considered for this position)

Key Accountabilities

Client Relationship Management:

  • Build and maintain strong, long-lasting relationships with clients, understanding their business objectives and ensuring the agency meets their expectations.
  • Act as the main point of contact between the agency and clients, addressing concerns, providing strategic advice, and ensuring client satisfaction.

Team Leadership:

  • Lead and mentor a team of client service professionals, fostering a collaborative and high-performance work environment.
  • Provide guidance on client communication, account management, and strategic planning to ensure the team's success.

Strategic Planning:

  • Work closely with clients to understand their marketing objectives and develop comprehensive mainline advertising strategies that align with their goals.
  • Collaborate with internal teams to ensure the effective execution of advertising campaigns across various media channels.

Campaign Oversight:

  • Oversee the development and execution of mainline advertising campaigns, ensuring creative excellence and strategic alignment with client objectives.
  • Monitor campaign performance, analyze data, and provide insights to optimize future campaigns.

Business Development:

  • Identify opportunities for account growth and new business development within existing client accounts.
  • Collaborate with the business development team to prepare and present proposals for prospective clients.

Budget Management:

  • Manage client budgets effectively, ensuring optimal resource allocation and delivering campaigns within financial parameters.

Professional Skills:

  • Bachelor's degree in Advertising, Marketing, or a related field. Master's degree is a plus.
  • Proven experience in client services or account management within an advertising agency, with a focus on mainline advertising.
  • Strong project management abilities, with the capacity to handle multiple campaigns and deadlines concurrently.
  • Proven track record of successfully managing client relationships and driving business growth.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
  • Ability to collaborate effectively at all levels and functions.
  • Strong client-service orientation.
  • Ability to manage projects to successful completion, multi-task, and work within tight deadlines.

To apply, pls apply here as well as send us your updated CV mentioning the below details to (so we can process your candidature faster):

Email subject: Ref: LinkedIn – Account Director with Dentsu Creative, Bengaluru

Name:

Current company:

Designation:

Total years of experience specifically in client servicing:

Are you comfortable working from the office location (Bengaluru):

Annual CTC:

Expected CTC:

Notice period:

Please attach your CV.

We thank you for sending us your profile & details for this role. If your profile gets shortlisted for roles with us, we look forward to a conversation with you to learn about more of what makes you awesome

Working with us

By joining Dentsu Creative, you will be part of a creative network, delivering ideas that are brought alive in new ways. Along the way, you will team up with inspiring people worldwide and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers, always learning and always listening to shape ideas, create culture and change behaviour. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless.

Our Values

We believe our work can only resonate in the modern world if the people behind it reflect the modern work. We can only be truly relevant when we create a truly inclusive culture where everyone can thrive. That means – we are tough on the work but gentle with each other. We lead with empathy and are always listening and always learning. We support each other, we cheer for each other, we win together. We celebrate difference as the only way to make the work that makes a difference.

Next Steps

Sound exactly like the sort of role for you? Apply now