![Arrow Electronics India Private Limited](https://media.trabajo.org/img/noimg.jpg)
Customer Service Officer
1 week ago
Description:
What You will Be Doing
- Responsible for system-related tasks such as sales order entries, maintenance, shipment release, and inventory management.
- Closely collaborate with Field Sales, Inside Sales (IS), Quote Specialist/Marketing, Warehouse, and Logistics teams.
- Overall customer management and handling of RMA (customer returns).
- Order Management including sales order entry, maintenance, shipment release, and inventory management to ensure on-time delivery.
- Process RMAs (customer returns) and share responsibilities with Field Sales/IS for pre-order and order entry.
What We Are Looking For
While it is preferred that the candidate holds a degree and has working knowledge of the electronics components industry, the following are essential requirements to succeed in the role:
Expertise
- Order Management - PO to Invoicing & AR Process, RMA Process & Inventory management.
- Basic understanding of International Trade practices and Inco. Terms related to warehouse operations.
- Tertiary education with at least 2 to 5 years of experience in EMS/Electronics components distribution.
Skills
- Committed to continuous learning and improvement, proficient in OM of ERP & Excel, and process-oriented.
- Excellent customer service, interpersonal, and communication skills in English and country-specific language.
- Ability to express ideas clearly for effective communication, with demonstrated analytical and problem-solving skills.
- Proficiency in prioritizing work, multitasking, and advanced computer skills.
Attitude
- Service-oriented mindset, proven team player with high energy and self-motivation.
- Detail-oriented with a 'can do' attitude, emphasizing urgency and attention to detail.
What Is In It For You
At Arrow, we understand the importance of financial rewards and benefits in a job. That's why we provide competitive financial compensation, including various plans, and a comprehensive benefits package.
- Insurance coverage
- Performance bonuses and incentives
- 5-Day Work Week schedule
- Growth opportunities and more
About Arrow
Arrow Electronics, Inc., an award-winning Fortune 109 company and one of Fortune Magazine's Most Admired Companies. Arrow drives innovation for technology manufacturers and service providers worldwide, with sales in 2023 totaling USD $33.11 billion. Learn more about Arrow's innovative technology solutions that enhance business and daily life, contributing to a more accessible future enabled by technology. Explore our strategic vision of "Five Years Out" that bridges the gap between possibilities and practical implementations. Discover more at. For additional job opportunities, please visit.
Location:
IN-KA-Bangalore, IndiaTime Type:
Full timeJob Category:
Business Support-
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