Customer Service Officer

1 week ago


Bengaluru, Karnataka, India Arrow Electronics India Private Limited Full time

Description:

What You will Be Doing

  • Responsible for system-related tasks such as sales order entries, maintenance, shipment release, and inventory management.
  • Closely collaborate with Field Sales, Inside Sales (IS), Quote Specialist/Marketing, Warehouse, and Logistics teams.
  • Overall customer management and handling of RMA (customer returns).
  • Order Management including sales order entry, maintenance, shipment release, and inventory management to ensure on-time delivery.
  • Process RMAs (customer returns) and share responsibilities with Field Sales/IS for pre-order and order entry.

What We Are Looking For

While it is preferred that the candidate holds a degree and has working knowledge of the electronics components industry, the following are essential requirements to succeed in the role:

Expertise

  • Order Management - PO to Invoicing & AR Process, RMA Process & Inventory management.
  • Basic understanding of International Trade practices and Inco. Terms related to warehouse operations.
  • Tertiary education with at least 2 to 5 years of experience in EMS/Electronics components distribution.

Skills

  • Committed to continuous learning and improvement, proficient in OM of ERP & Excel, and process-oriented.
  • Excellent customer service, interpersonal, and communication skills in English and country-specific language.
  • Ability to express ideas clearly for effective communication, with demonstrated analytical and problem-solving skills.
  • Proficiency in prioritizing work, multitasking, and advanced computer skills.

Attitude

  • Service-oriented mindset, proven team player with high energy and self-motivation.
  • Detail-oriented with a 'can do' attitude, emphasizing urgency and attention to detail.

What Is In It For You

At Arrow, we understand the importance of financial rewards and benefits in a job. That's why we provide competitive financial compensation, including various plans, and a comprehensive benefits package.

  • Insurance coverage
  • Performance bonuses and incentives
  • 5-Day Work Week schedule
  • Growth opportunities and more

About Arrow

Arrow Electronics, Inc., an award-winning Fortune 109 company and one of Fortune Magazine's Most Admired Companies. Arrow drives innovation for technology manufacturers and service providers worldwide, with sales in 2023 totaling USD $33.11 billion. Learn more about Arrow's innovative technology solutions that enhance business and daily life, contributing to a more accessible future enabled by technology. Explore our strategic vision of "Five Years Out" that bridges the gap between possibilities and practical implementations. Discover more at. For additional job opportunities, please visit.

Location:

IN-KA-Bangalore, India

Time Type:

Full time

Job Category:

Business Support

  • Bengaluru, Karnataka, India DBS Bank Full time

    Customer Service Officer-(WD56775) Job Purpose •Execute all aspects related to branch operations in a timely and effective manner •Ensure effective customer service •Achieve own targets and support the achievement of the branch target through effective upselling and cross-selling to the customers Key Accountabilities Contribute to efficient...


  • Bengaluru, Karnataka, India Britannia Full time

    ABOUT USBritannia is a 100 year+ organization with presence in Biscuits, Breads, Cake, Rusk, Dairy and snacks. The company celebrated its 100th year in 2018 and has emerged as a Market Leader in the Biscuit space, with annual revenues of more than 9000 cr, while also launching a host of new products and entering new categories, inching closer to the vision...


  • Bengaluru, Karnataka, India Arrow Electronics, Inc. Full time

    Position:Customer Service OfficerWhat You will Be Doing Responsible for systemrelated work which would consist of, Sales order entries, maintenance, shipment release & inventory management. Be In close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and Logistics Responsible for overall Customer management as well...


  • Bengaluru, Karnataka, India Arrow Electronics Full time

    Position:Customer Service OfficerJob Description:What You will Be DoingResponsible for system-related work which would consist of, Sales order entries, maintenance, shipment release & inventory management. Be In close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and LogisticsResponsible for overall Customer...


  • Bengaluru, Karnataka, India Arrow Electronics Full time

    Position:Customer Service OfficerJob Description:What You will Be DoingResponsible for system-related work which would consist of, Sales order entries, maintenance, shipment release & inventory management. Be In close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and LogisticsResponsible for overall Customer...


  • Bengaluru, Karnataka, India Arrow Electronics Full time

    Position:Customer Service OfficerJob Description:What You will Be DoingResponsible for system-related work which would consist of, Sales order entries, maintenance, shipment release & inventory management. Be In close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and LogisticsResponsible for overall Customer...

  • Customer Service

    4 weeks ago


    Bengaluru, Karnataka, India NatWest Group Full time

    Join us as a Customer Service & Operations AnalystThis is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomesYou'll be actively participating in initiatives to improve customer service, processes and proceduresYou'll hone your existing analytical skills and be well positioned to...

  • Customer Service

    2 weeks ago


    Bengaluru, Karnataka, India REDOT Solutions Pvt Ltd Full time

    JOB DESCRIPTION:Language - Fluency in English and Hindi ( For Brookfield Location)Language - English With Malayalam / Tamil ( For Hebbal Location) Speaking with Customer's and resolving their queries (Inbound) Ability and willingness to learn. Courteous with strong customer service orientation. Good listening and responding skills. Good communication &...


  • Bengaluru, Karnataka, India Know Your skills Full time

    Duties And ResponsibilitiesInclude the following. Other duties may be assigned. Provide unparalleled customer service and enrichment to the HID customer centricity. Independent handle customized PO/RMA end to end process as per appointed regions. Listening attentively and respond to customer needs, reaching agreement about their issue and driving it to a...


  • Bengaluru, Karnataka, India Orbit Wallet Full time

    About the internship:Are you ready to kickstart your career in customer service? Orbit Wallet is seeking a dynamic Customer Service/Customer Support intern to join our team. If you have excellent English and Hindi proficiency, along with skills in MS-Excel, MS-Office, and CRM, we want to hear from youResponsibilities:1. Assist customers with inquiries,...


  • Bengaluru, Karnataka, India Orbit Wallet Full time

    About the internship:Are you ready to kickstart your career in customer service? Orbit Wallet is seeking a dynamic Customer Service/Customer Support intern to join our team. If you have excellent English and Hindi proficiency, along with skills in MS-Excel, MS-Office, and CRM, we want to hear from youResponsibilities:1. Assist customers with inquiries,...


  • Bengaluru, Karnataka, India Orbit Wallet Full time

    About the internship:Are you ready to kickstart your career in customer service? Orbit Wallet is seeking a dynamic Customer Service/Customer Support intern to join our team. If you have excellent English and Hindi proficiency, along with skills in MS-Excel, MS-Office, and CRM, we want to hear from youResponsibilities:1. Assist customers with inquiries,...


  • Bengaluru, Karnataka, India CSC (Corporation Service Company) Full time

    Service Desk AssociateLocation: Bangalore**Monday Friday(129pm)**HybridIntro:The primary role of this position is to service the IT support needs of our end-users and clients in a demanding and result-oriented environment. This challenging role requires excellent client-oriented communication skills and a thorough, logical approach to problem solving. You...

  • Customer Service

    1 week ago


    Bengaluru, Karnataka, India Zyoin Web Pvt. Ltd. Full time

    Please read the job description very carefully before applying.We are hiring experienced customer service professional with excellent communication in inbound call, for one of the fast-growing healthcare tech-enabled companies in Bangalore.LOCATION:Bangalore (On-site: HSR Layout)EXPERIENCE:6 months - 2 yearsDESIRED CANDIDATE:JOB RESPONSIBILITIES:Handle...


  • Bengaluru, Karnataka, India Hyatt Corporation Full time

    Guest Service Officer- Front Office Hyatt Centric Hyatt Centric Hebbal Bangalore IN - KA - BangaloreFront OfficeAdministrativeFull-timeReq ID: BAN001668Local Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running...


  • Bengaluru, Karnataka, India ENRICH PLACEMENTS SOLUTIONS Full time

    Job Title: Customer Service RepresentativeJob Location: Bangalore, KADuration: Full-TimeNo of Position: 3We are looking for a Customer Service representative (Voice Process) to do outbound calls to verify Auto Insurance Policies. It's a B2B Process (Business to Business). No Sales Target or calling any customers and making any sales. Fixed Saturday and...


  • Bengaluru, Karnataka, India Clarivate Full time

    Ex Libris, Part of Clarivate, is a leading global provider of cloud-based solutions for higher education. We offer SaaS solutions that increase library productivity, maximize the impact of research activities, enhance teaching and learning, and drive student mobile engagement.We are seeking an exceptional and talented person to be part of the Content...

  • Customer Service

    2 weeks ago


    Bengaluru, Karnataka, India Tikmi Technologies Full time

    Immediate joiners needed for international Bpos for voice process 2 way cab, work from office only.UK/US process with rotational shifts Minimum 1 year of relevant experience Mandatory This is only for Bangalore LocationBenefits: Commuter assistanceSchedule: Rotational shift UK shift US shiftAbility to commute/relocate: Bengaluru, Bengaluru Urban , Karnataka:...


  • Bengaluru, Karnataka, India OSB Group Full time

    About us:OsbIndia (OSBI) is an offshore subsidiary of OSB Group. OSBI was incorporated in 2004 as a key part of the OSB Group's business strategy to provide operational service support. OSBI works with the Group's trading brands in the UK, providing exceptional customer support and service delivery to new and existing customers.OSBI also prides itself on...


  • Bengaluru, Karnataka, India MarketStar Full time

    Careers_- site to apply._Role: Customer Service RepresentativeExperience: - 3 Years.Location: Manila, Philippines.About MarketStar:In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our...