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Technical Support Executive

3 months ago

Noida, Uttar Pradesh, India RestoLabs Full time

Job Description:

  • Roles and Responsibilities:
  • Must be Providing 2nd and 3rd
  • level technical support to clients.
  • Take ownership of customer issues reported, debug and see it through to resolution.
  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal team.
  • Worke in an engineering culture that is customer focused.
Skills Required:

  • Strong debugging skills.
-1+ years as a Support or Test engineer in a high-tech industry.

  • Should be willing to wear multiple hats in different technical areas.