Sr. Analyst

2 weeks ago


Gurgaon, Haryana, India Johnson Controls Full time

Job role :-

1. This role will report to OTC cash application Supervisor and will work closely with collections team to proactively identify and resolve issues related to unapplied cash.

2. Records client payments in appropriate accounts, identifies and resolves payment discrepancies and answers internal customer's queries.

3. Account for the amount collected from the customers in the appropriate accounts on a timely basis and with 100% accuracy.

4. Process and accurately apply all incoming payments for all customer accounts from various scenarios including cheques, wire transfers etc.

5. Monitor, respond or redirect inquiries received in accounting mailboxes in a timely and professional manner.

6. Provide quality, professional customer service to all internal customers.

7. Download daily bank statements and ensure cash is appropriately applied to customer accounts.

8. Responsible for producing the daily customer cash receipts reports.

Requirement :-

Requirement and qualification

Graduate/Post Graduate/Master's degree in any stream

Fluent in English , both verbal and written communication skills would be mandatory

1-4Years of experience required in cash application process

System knowledge ERP's - Oracle , SAP, BAAN etc.

Positive attitude and strong team player

Analytics and strong research skills

Intermediate skills in Microsoft Word , Excel, Outlook and internet navigation and research.


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