Incident/Problem and Change Manager
6 days ago
- Incident/Problem and Change manager position at Novo Nordisk.
- Responsible for Incident and Problem management for PEMS system.
- Conducting meetings to coordinate incident and problem ticket status with PEMS support team.
- Coordinating with ASD team for incident handling activities.
- Change management for PEMS and globalLIMS systems.
- Release management for planned system releases on PEMS.
- Master's or bachelor's degree in Software Engineering, Computer Science, Business Administration.
- 5+ years of IT support experience in incident, change, release, and problem management.
- Hands-on experience in ITIL & Service now tool.
- Experience in GxP regulated industry is beneficial.
- Excellent communication skills in English.
- Ability to collaborate and communicate effectively with stakeholders.
- Global mindset and cross-cultural understanding.
DD&IT India manages IT, which includes System, Project, Infrastructure, Compliance, Security, Process, and Vendor Management.
Product Supply (PS) IT responsible for global IT systems including operation, maintenance, support, and development.
Global IT drives projects, manages critical IT systems, services, and infrastructure across Novo Nordisk's value chain.
Working at Novo Nordisk:A leading global healthcare company with a long legacy of combating chronic diseases.
Dedicated to impacting millions of lives globally.
Recognizes and values the unique skills and perspectives of its employees.
Working at Novo Nordisk is a collective effort towards meaningful change.
Join us and be part of something greater than yourself
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Incident/Problem and Change Manager
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Bengaluru, Karnataka, India Novo Nordisk AS Full timeDepartment: DD&IT (Digital Data)Are you a seasoned IT professional with a knack for overseeing change and incidents? Ready for a fresh challenge in a worldwide healthcare firm? We're seeking an Incident/Problem and Change manager to join our crew at DD&IT India, situated in Bangalore. If you're eager to make an impact and lead IT to greatness, keep reading...
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