Voice Executive

2 weeks ago


Cochin, Kerala, India EXL Full time

Job Title: Back Office Associate with Outbound Calls

Company: Not specified

Overview: We are hiring a Back Office Associate who will be responsible for validating all fields in applications against uploaded faxes/documents to complete requisites for a valid appeal. The associate will also be required to make outbound calls to provider's offices when missing data or fields are found to gather/provide information professionally.

Job Responsibilities:

  • Navigate through multiple systems/applications for data gathering
  • Demonstrate proficiency in computer skills, including navigating multiple systems and keyboarding
  • Ensure quality and productivity standards are met by understanding goals and standards
  • Accurately and timely update the database
  • Meet KPIs as per operational definitions and targets
  • Participate in User Acceptance Testing as needed
  • Maintain 98% - 100% attendance during training/nesting period
  • Typing speed of 25-30 words/minute with 90% accuracy
  • Flexible to work varying hours with monthly schedule changes

Primary Internal Interactions:

  • Actively participate in team meetings, discussions, and provide inputs
  • Collaborate, cooperate, and support the team in achieving goals

Primary External Interactions:

  • Engage in email communications
  • Effective verbal and written communication skills
  • Demonstrate aptitude and analytical ability

Requirements:

  • Bachelor's degree with a minimum of 15 years of education
  • Fresh graduates are welcome, or up to 1 year of experience


  • Cochin, Kerala, India HRBRO PLACEMENT SERVICES Full time

    Hiring voice process executivesMust be fluent in Kannada and EnglishPrefer immidiate joinersJob Types: Full-time, PermanentPay: ₹8, ₹20,000.00 per monthWork Location: In personSpeak with the employerApplication Deadline: 17/02/2024Expected Start Date: 17/02/2024

  • Voice Call Executive

    2 weeks ago


    Cochin, Kerala, India Gravitas iSolutions Full time

    Job description Job details - Customer Service - Voice Call (USA)Roles & Responsibilities: Work directly with customers via telephone to describe products and/or services. Identifies customer issues and provides appropriate solutions. Be willing to place 1050 calls per day reading a script and transferring calls if customer is interested. Be willing to...


  • Cochin, Kerala, India NEW TECH INTERNATIONAL Full time

    1.Job Position:Medical Billing Executive (voice)Shift: NightQualification: Any DegreeJob Location: KochiJob Posting:New Tech International, is looking for a Medical Billing Executive (Night Shift,Voice) with minimum 1-2 years of experience (Brightree Billing Software knowledge is an advantage). Applicants with strong verbal, interpersonal skills will be...


  • Cochin, Kerala, India 18 Steps Consultants Full time

    Job Overview: Post Date: 08Feb2024 Last Date: 29Feb2024 Location: Cochin Vacancy: 1 Job Type: Fulltime Gender Preference: Any Salary: Gross 23k/month Interview Mode: Face to FaceCustomer Support Executive-International UK process (non-voice):BPO CochinLocation Details: Cochin, KeralaSalary Details: Salary max 23,000/month. No incentives and no cab...

  • Sales Executive

    2 weeks ago


    Cochin, Kerala, India 18 Steps Consultants Full time

    Sales Executive (Voice)-Male/Female from Kochi with Telemarketing experience:Open Hospitality Full-Time Post Date:Feb 04, 2023 Last Date:Feb 28, 2023 Location:Kochi, Kerala Experience:03 years experience in Telemarketing Vacancy:1 Gender Preference:ANY Salary:17k to 27k (based on experience)Description:A leading healthcare firm (Senior Citizens Living Care)...


  • Cochin, Kerala, India Tecfuge Business Solutions Full time

    We are looking for a Social Media Executive to join our team and take charge of our social media platforms. The ideal candidate should be passionate about social media and stay updated with trends, innovations, and new features across all major social media platforms. As a Social Media Executive, you will be responsible for researching, developing and...


  • Cochin, Kerala, India Tecfuge Business Solutions Full time

    We are looking for a Social Media Executive to join our team and take charge of our social media platforms. The ideal candidate should be passionate about social media and stay updated with trends, innovations, and new features across all major social media platforms. As a Social Media Executive, you will be responsible for researching, developing and...


  • Cochin, Kerala, India Tecfuge Business Solutions Full time

    We are looking for a Social Media Executive to join our team and take charge of our social media platforms. The ideal candidate should be passionate about social media and stay updated with trends, innovations, and new features across all major social media platforms. As a Social Media Executive, you will be responsible for researching, developing and...


  • Cochin, Kerala, India Tecfuge Business Solutions Full time

    We are looking for a Social Media Executive to join our team and take charge of our social media platforms. The ideal candidate should be passionate about social media and stay updated with trends, innovations, and new features across all major social media platforms. As a Social Media Executive, you will be responsible for researching, developing and...


  • Cochin, Kerala, India QInCore Labs Pvt. Ltd. Full time

    Social Media Marketing Executive Create engaging content for social media channels (Facebook, Instagram, LinkedIn, Twitter, etc.) that resonates with the target audience and encourages engagement. Plan and schedule social media posts to ensure a consistent flow of content that aligns with our brand voice and messaging. Monitor and moderate social media...


  • Cochin, Kerala, India Craysol Technologies Full time

    Position - Customer Support Executive (Voice)No. of Openings - 6 (Freshers)Basic Qualification - ITI/Diploma/DegreeTechnical Qualification - Basic Computer knowledgeLocation - KochiShifts - 7 am To 4 pm /8 am to 5 pm/ 9 am To 6 pm/ 12 noon to 9 pm/ 1 pmto 10 pm/ 2 pm to 11 pm (Inbound)Salary - Starting 8,000/Month + OT (As per the company's...


  • Cochin, Kerala, India Tecfuge Business Solutions Full time

    Responsibilities: Manage and maintain social media platforms, including Facebook, Instagram, Twitter, LinkedIn, and YouTube Create and publish engaging and informative content across all social media channels Plan, develop and execute social media campaigns that align with the brands messaging and tone of voice Monitor and analyze social media metrics and...


  • Cochin, Kerala, India GreenAds Global Pvt Ltd Full time

    Business Development Executive(Remote work-Calicut Location)Job title: Business Development ExecutiveJob Type: Full-time – RemoteTiming: 9:30 – 6:00 PMIncentives: Yes (Target Based Achievement)Languages know: Hindi /Malayalam + EnglishQualification: Degree+/MBA(added advantage)Experience: 0-1 year of experience, Freshers can also applyJoining:...


  • Cochin, Kerala, India CONNECTING 2 WORK Full time

    Job Description As the Social Media Marketing Manager/Executive at The Digitants, you'll be responsible for managing and delivering all social media activities for the varied clientele of the company. In this highly visible role, a successful hire will "own" social media and will be directly accountable to client results. He/she should be goal oriented,...


  • Cochin, Kerala, India Vodafone Idea Limited Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

  • Sales Executive

    2 weeks ago


    Cochin, Kerala, India Navgathi Marine Design & Constructions Full time

    Roles and Responsibilities Market research to study the feasibility of products and services across the world market Identifying potential clients globally & generating qualified leads Must interact with global customers Respond to prospects queries in timely manner Updating and maintaining databases Backend support & documentation Any Graduation or Post...


  • Cochin, Kerala, India Applogiq Full time

    1.Designation: Loan Officer(Telecalling division Mortgage).Experience : Outbound Voice process preferred and Freshers are also welcome.3.Location: Panampilly Nagar-Kochi.Salary 2.5 lac per annum + Incentives.Graduation is mandatorLocation : KochiMob no :Benefits: Health insuranceSchedule: Day shiftWork Location: In person


  • Cochin, Kerala, India GreenAds Global Pvt Ltd Full time

    Business Development Executive(Remote work-Calicut Location) Job title: Business Development ExecutiveJob Type: Full-time – Remote Timing: 9:30 – 6:00 PMIncentives: Yes (Target Based Achievement)Languages know: Hindi /Malayalam + EnglishQualification: Degree+/MBA(added advantage) Experience: 0-1 year of experience, Freshers can also applyJoining:...


  • Cochin, Kerala, India mycommunIT Full time

    de l'offreRole & responsibilities: Should have very good Communication skills. Having hands of experience in BPO (Nonvoice/voice) would be an added advantage. Flexible to any shifts. Freshers with good communication can also apply.Preferred profile Should have hands on experience in Nonvoice. Very good in communication. Flexible to any shifts. Handled...


  • Cochin, Kerala, India Cinesoft Pvt ltd Full time

    We are looking for ambitious professionals with excellent communication skills and a great attitude for our voice to customer/agent support processes.Responsibilities Handles Inbound and outbound calls for the products and services offered by the company. Answering queries about products and services. Informing customers of upcoming promotions or...