Sales Executive

2 weeks ago


Cochin, Kerala, India 18 Steps Consultants Full time

Sales Executive (Voice)-Male/Female from Kochi with Telemarketing experience:
Open Hospitality Full-Time

  • Post Date:Feb 04, 2023
  • Last Date:Feb 28, 2023
  • Location:Kochi, Kerala
  • Experience:03 years experience in Telemarketing
  • Vacancy:1
  • Gender Preference:ANY
  • Salary:17k to 27k (based on experience)

Description:

A leading healthcare firm (Senior Citizens Living Care) interested in hiring a dedicated and hardworking individual to join their Marketing Department

Role:
Sales Executive (Voice)

Job Location:
Kochi

Minimum Qualification:
Bachelor's degree and should be familiar with MS Office

Experience: 0-3 years experience in Telemarketing

CTC Offered:17k to 27k (based on experience)

Gender:
Any

Responsibilities and Duties:

  • Be the frontline support and engage a passionate community of clients
  • Responsible for a portfolio of client accounts, Customer Service Assistant help to ensure the successful implementation and retention of all clients assigned to their team
  • Understand the needs of Seniors and propose solutions accordingly.
  • Handle inbound and outbound calls and explain the product and services offered by the company.
  • Contacting existing customers as well as prospective customers using scripts.
  • Obtaining customer information and other relevant data.
  • Asking questions to the customer and understanding their specifications.
  • Resolving queries and issues related to the products and services.
  • Making recordings of all the sales phone calls and sales deals & prepare weekly and monthly reports for the team.
  • Continuous followup with clients until prospects is converted into walk in.
  • Direct prospects/positive leads to the Customer Success Manager for further processing/closing.
  • Maintaining the database of the customers on a regular basis.
  • Go the "extra mile" to meet assigned targets and facilitate future sales.
  • Will have to generate fresh leads from various sources.
  • Maintain an orderly workflow according to priorities.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

  • Bachelor's degree and should be familiar with MS Office
  • Proven working experience in providing customer service support with proficiency in English and Malayalam
  • Great interpersonal skills.
  • Exceptional oral and written communication skills.
  • Strong organizational skills.
  • Ability to work in a team or individually as and when required.
  • Advanced troubleshooting skills & ability to manage and handle multiple tasks.
  • Outstanding problemsolving skills.
  • Exceptional attention to detail.
  • Hardworking individual with good time management abilities.
  • Strong decisionmaking skills.
  • Ability to tolerate stress and pressure.
  • Experience in use of Social Media Platforms
  • Excellent knowledge of management methods and techniques
  • Strong clientfacing and communication skill
**_ 18 Steps Consultants do not demand or accept money from Job Applicant(s)._
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