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Call Center Associate
1 week ago
We are hiring for Associates for our " Medical Information CallCentre(MICC)" team: This role is office based and should be flexible to work in night shifts.
We are looking for freshers with good communication.Job location:
Mysuru Job description:
Receives adverse event, product complaint, medical information and/or other inquiries through phone calls, emails or voicemails Perform follow-up via phone, email or postal mail, as applicable Documents all information in respective forms or databases Initiate prepaid mailers if required Share closure letter responses, as applicable Sends cases to client point of contact Should have experience in international call handling
Education:
Qualified to a minimum bachelor's degree level in Bio sciences/B. Pharma/M. Pharma.
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