![Gerson Lehrman Group](https://media.trabajo.org/img/noimg.jpg)
Associate, Client Solutions
1 week ago
Associates are front-line client service professionals and work closely with our clients - professionals at the world's top management consulting firms, investment firms, corporations, and non-profits on the critical decisions they make every day.
- Client Solutions Associates work in teams across industries, connecting our clients to the insight they need from leading doctors, academics, scientists, policy specialists, strategists, executives and other experts with years of ontheground experience. The role also entails partnering closely with Client Solutions team members from across the globe and providing support on client projects with a focus on the EMEA region. Once successfully certified on recruiting, executing timesensitive projects for GLG's clients by bringing in high quality recruits from outside of GLG's network. Role also involves assisting and supporting client facing professionals on projects through high quality verbal and written work
Shift Timings: 5:30 PM TO 2:30 AM
Specific responsibilities include (but are not limited to):
- Once successfully certified on recruiting, executing time-sensitive projects for GLG's clients by bringing in high quality recruits from outside of GLG's network
- Assisting and supporting client facing professionals on projects through high quality verbal and written work
- Learning GLG's underlying business processes and assisting senior team members with highlevel project execution, and developing a fundamental understanding of the respective research practice
- Understanding the trends in the credit market
- Fulfilling timesensitive research requests delegated by senior team members on behalf of GLG clients by analyzing client requests, and building and qualifying primary populations of topical and relevant experts
- Assisting senior team members with highlevel service fulfilment across a range of GLG products
- Develop a working knowledge of various industries to improve project and product service quality
- Learning the workflow by recruiting new senior industry experts for the first 4 months to grow GLG's network
- Leveraging GLG's network to match experts with clients, based on the client's needs
- Daily interaction with GLG's experts over the phone to qualify profiles to ensure exact fit for client projects
- Maintaining accountability and responsibility for client projects and the overall client experience
- Working with senior members to map out users and how to engage them in order to grow revenue and ensure retention of existing accounts
- Towards end of tenure, collaborating with GLG's Events, Strategic Projects and Survey teams to pitch and execute a wide range of products
- Collaborating with senior team members to program virtual and live content events
- Preparation for and attendance of client meetings
- Ability to multitask and prioritise activities effectively, while ensuring a high level of accuracy and attention to detail
- Confidence in making outbound cold calls and various other outreach methods
- High motivation to exceed commercial targets
- Experience of working in a fastpaced environment
- Demonstrable commercial acumen
- 24 years of experience, ideally in consulting, financial services, market research, recruiting, other professional services or startup environment
- Prior experience in B2B client management / servicing, especially international EMEA or USbased clients
- Postgraduate / Graduate degree from a toptier university
- General understanding, awareness and interest in consulting and financial markets
- Demonstrated entrepreneurial/leadership skills.
- Experience interacting with senior executives
- Ability to work effectively independently and/or collaboratively in a team
- Ability to multitask and prioritize effectively, while ensuring a high level of accuracy and attention to detail
- Successful track record of working in a dynamic environment, often accompanied by stringent deadlines
About GLG / Gerson Lehrman Group
GLG is the world's insight network.
Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).
GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards.
Gerson Lehrman Group, Inc.
("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
EEO Policy Statement:
Gerson Lehrman Group, Inc. ("GLG") is a
-
Associate, Client Solutions
1 week ago
Gurgaon, Haryana, India GLG Full timeJob Summary GLG is the world's leading B2B platform connecting professionals with expertise. We connect thousands of clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision. We are seeking candidates for Associate positions on the GLG Client Solutions team in...
-
Associate, Client Solutions
1 week ago
Gurgaon, Haryana, India GLG Full timeJob Summary GLG is the world's leading B2B platform connecting professionals with expertise. We connect thousands of clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision. We are seeking candidates for Associate positions on the GLG Client Solutions team in...
-
Associate, Client Solutions
1 week ago
Gurgaon, Haryana, India GLG Full timeJob SummaryThe team is responsible for managing and executing primary research deliverables to add value to GLG clients, globally. These primary research deliverables include phone consultations and one-onone meetings, as well as surveys, reports, and site tours with leading experts and C-suite executives. Associates are front-line client service...
-
Associate, Client Solutions
1 week ago
Gurgaon, Haryana, India Gerson Lehrman Group Full timeAssociates are front-line client service professionals and work closely with our clients - professionalsat the world's top management consulting firms, investment firms, corporations, and non-profits on the critical decisions they make every day. Client Solutions Associates work in teams across industries, connecting our clients to the insight they need from...
-
Associate, Client Solutions
1 week ago
Gurgaon, Haryana, India Gerson Lehrman Group Full timeJob SummaryGLG is the world's leading B2B platform connecting professionals with expertise. We connectbring the power of insight to every great professional decision.The team is responsible for managing and executing primary research deliverables to add value toGLG clients, globally. These primary research deliverables include phone consultations and...
-
Associate, Client Solutions
1 week ago
Gurgaon, Haryana, India GLG Full timeGLG is the world's leading B2B platform connecting professionals with expertise. We connect thousands of clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision. We are seeking candidates for Associate positions on the GLG Client Solutions team in Gurugram. The...
-
Associate, Client Solutions
1 week ago
Gurgaon, Haryana, India Gerson Lehrman Group Full timeJob Summaryat the world's top management consulting firms, investment firms, corporations, and non-profits on the critical decisions they make every day. Client Solutions Associates work in teams across industries, connecting our clients to the insight they need from leading doctors, academics, scientists, policy specialists, strategists, executives and...
-
Senior Associate, Client Solutions
1 week ago
Gurgaon, Haryana, India GLG Full timeJob Summary GLG is the world's leading B2B platform connecting professionals with expertise. We connect thousands of clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision.We are seeking candidates for Associate positions on the GLG Client Solutions team in...
-
Gurgaon, Haryana, India GLG Full timeSpecific responsibilities include (but are not limited to): Facilitating educational interactions between GLG experts (Network Members) and our clients, enable our clients to make more informed and confident investment decisions. The Associate is tasked with fulfilling time sensitive research requests by analysing client requests, building and qualifying...
-
Associate Client Executive
1 week ago
Gurgaon, Haryana, India NIIT Limited Full timeNIIT is a leading global provider of managed training services tailored to meet the individual needs of our clients. We are dedicated to training and it's at the core of what we do. With a strong presence in over 40 countries, NIIT is among the largest training outsourcing companies worldwide. Annually, we deliver and manage an impressive 75,000 days of...
-
Client Services Associate
1 week ago
Gurgaon, Haryana, India NIIT Limited Full timeAbout the company:NIIT is a leading Skills and Talent Development Corporation that is building a workforce pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of...
-
Client Services Associate
1 week ago
Gurgaon, Haryana, India NIIT Limited Full timeAbout the company:NIIT is a leading Skills and Talent Development Corporation that is building a workforce pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of...
-
Client Support Associate, Votervoice
1 week ago
Gurgaon, Haryana, India FiscalNote Full timeAbout the Position Our Client Support Associates work within Client Success to help advocate and troubleshoot for FiscalNote's platform. They are the first line of defense for client feedback and are integral in identifying issues, discussing enhancements, and keeping clients happy. White glove service is the name of the game, and it's up to our Client...
-
Senior Associate, Client Solutions
1 week ago
Gurgaon, Haryana, India GLG Full timeSpecific responsibilities include (but are not limited to): Learning GLG's underlying business processes and assisting senior team members with high-level project execution, and developing a fundamental understanding of the respective research practice Fulfilling time-sensitive research requests delegated by senior team members on behalf of GLG clients...
-
Associate, Solutions Operations
1 week ago
Gurgaon, Haryana, India GLG Full timeAssociate/ Senior Associate, Survey Programming The Survey Associate will be responsible for accurate and timely online programming and edits of GLG surveys with fast turn-around time, across various industry verticals, population geographies, and client types. Quality and thoughtful survey programming rely on a Team that considers the most viable and...
-
Senior Associate, Solutions Operations
1 week ago
Gurgaon, Haryana, India GLG Full timeAssociate / Senior Associate, Panel (Fieldwork) Gurugram, India Job Summary GLG is seeking a Senior Associate to support and grow GLG's Panel Fieldwork unit that sits within the larger Central Research team. This position will be responsible for managing day to day fieldwork on live client projects by utilizing GLG's Network Members & 3 rd Party...
-
Associate, Solutions Operations
1 week ago
Gurgaon, Haryana, India GLG Full timeAssociate/ Senior Associate, Data Processing Job Description: GLG is seeking a highly motivated and enthusiastic individual to join the Survey Team in Gurugram, India. The survey associate will join a growing Global Survey Team and will collaborate with the global survey team to serve GLG's sophisticated client base; which includes top institutional...
-
Client Services Associate
1 week ago
Gurgaon, Haryana, India Fidelity International Full timeAbout the OpportunityJob Type: PermanentApplication Deadline: 12 May 2024Job Description:Title Associate / Senior Associate - Customer RelationsDepartment Client ServicesLocation GurgaonReports to Assistant Manager/Team Lead - Customer RelationsLevel Client Services Operations - 1We're proud to have been helping our clients build better financial futures for...
-
Associate - Client Services
1 week ago
Gurgaon, Haryana, India FRI FIL India Business and Research Services Private Limited Full timeDescription Title Associate / Senior Associate - Customer Relations Department Client Services Location Gurgaon Reports to Assistant Manager/Team Lead - Customer Relations Level Client Services Operations - 1 We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working...
-
Client Success Associate
1 week ago
Gurgaon, Haryana, India Gartner Full timeAbout the team: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client's business priorities, breakdown challenges, apply logic, and identify the most effective ways to support the client in...