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Telesales Agent
1 week ago
We are looking for a well-spoken telesales agent responsible for contacting potential customers, focusing on customer needs to close deals, and documenting customer information.
A successful telesales representative has excellent communication skills as well as sales ability. You should be meticulous in keeping records, and able to handle all aspects of making a sale.Key Responsibilities:
- Maintain accurate records of all sales and prospecting activities
- Provide exceptional customer service and build strong relationships with customers
- Continuously improve sales techniques and knowledge of the company's products and services
- Initiating sales with potential customers over the phone.
- Asking questions to engage customers and keep the conversation going.
- Listening to the customers' needs to generate repeat sales.
- Keeping up to date on all products and informing customers of new products.
- Answering customers' questions on the products.
- Training will be provided.
Qualifications:
- Previous experience in a telesales
- Excellent communication and interpersonal skills
- Strong negotiation and closing skills
- The ability to handle rejection and stress in soliciting customers.
- Ability to work independently and as part of a team
- Strong organizational and time management skills
- Proficient in Microsoft Office
- Must be amenable to work Vancouver timezone
Must have a North American accent:
- Must have a stable internet connection and noise-canceling headset
Work Schedule:
- Monday to Friday (Vancouver timezone)
- 9:00 AM to 6:00 PM
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