Business Analyst
2 weeks ago
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Key Applicant Requirements
(Skills/Knowledge/Experience/Qualifications)
Qualification/ Experience
A holder of a Regular Bachelor's degree or greater. Total experience: 3+ years. Experience as Business Analyst or similar experience interfacing between a business and a development groupNormal business Timings
11:30 am to 8 30 pm IST with some odd hours and weekendsEssential Tech-BA experience
Familiarization with Distributed Technologies like Python or any other coding language like Java etc. APIs working knowledge and testing Outstanding verbal, presentation, and written communication skills Ability to interact with international teams Understanding of software development processes and engagement methodologies Excellent problem-solving skills, with a demonstrated ability to identify and solve problems Experience in interacting with the Clients API Testing and Integrating APIs into enterprise applications Understanding of user experience, user centered design and responsive web designEssential other experience
Strong experience of working with the US teams. Proficient in English, good oral and written communication skills Subject matter expert on all things – represent product process, product organization and product escalations Drive for process improvement and design. Ability to work with precision on multiple projects under rigorous deadlines, and extended daily schedules when necessary, while working both independently and as part of a team. Positive attitude under pressure, outgoing, approachable and proactive and the ability to elicit cooperation from a wide variety of sources Self-Driven and extremely autonomous Understanding of the architecture and application design. Quick Issue Identification/Resolution Commitment to excellence Excellent customer service skills. Understands external and internal customer expectations Ability to think logically/analytically, understand business needs. Strong research skills, Strong problem resolution skills Team Player with strong time management and presentation skills Understands external and internal customer expectations Adaptability, Portray a positive attitude, Flexible ,Multitask orientated. Accept guidance, Listen well and utilize information. Key position details (Responsibilities) Come up with innovative solutions Work in an agile/waterfall team Keep a healthy team environment while consistently exceeding the expectations (productivity, quality, timeliness & capacity utilization) of the stakeholders. Recommend changes in development, maintenance and system standards. Debug independently, able to debug UI issues. Financial Industry (Card Issuing) experience. Collaborate with stakeholders on daily updates. Be part and work with the development team and the end users and counterparts Prepare and execute cross device, cross browser tests – and help us automate them. Prepare and execute acceptance testing and help automate them. Write complex queries to understand sources of data. Elicit, identify, document, and refine requirements from business problems to detailed user stories and acceptance criteria that may include technical requirements. Demo your work for colleagues and members of the business team. Troubleshooting and identifying gaps with existing systems/processes such as, but not limited to, manual processes that can easily be automated, lack of appropriate tracking systems, security risks and vulnerabilities, Analysis of defects (PROD/UAT/QA) and provide solution/fix-
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