Netflix Customer Support with German

2 weeks ago


Delhi, Delhi, India Smart-Recruitments Full time

Job DescriptionCompany:
Our client is a world's leading outsourcing company providing services related to customer/technical support and content moderation. They create inclusive and differentiated teams of experts providing help for customers across many other professional domains.

About the project:


You will be working for Netflix, a subscription-based streaming service that allows our members to watch TV shows and movies on an internet-connected device.


Your Responsibilities:
Respond to customer inquiries

Troubleshoot and resolve streaming issues

Provide information on subscription plans

Assist with account management and billing

Escalate complex or unresolved issues to higher-level support teams

Stay up-to-date with new features and content

Follow strict guidelines for data protection and customer privacy.

What you will need:
Fluent level of German language (at least C1)

Good level of English language (at least B2)

Communication skills

What you will gain:
Standard salary of 1300€ gross x 14 months

10% of the base salary as a Performance Bonus per month – for results from work and meeting expectations

Up to 120€ Restaurants Ticket bonus

Paid holidays at higher rates according to Greek law

Health insurance coverage for both public and private sectors

Fully remote work system, with the option to work from anywhere in Greece

All of the work equipment is sent to you by the employer before your first day

Full-time, fixed-term Greek contract with the possibility of converting to a permanent contract after expiration

Amazing relocation support for those wanting to relocate to Greece:

Paid flight ticket

Airport taxi

4 weeks free hotel stay

Assistance with finding an apartment

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