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Customer Support

3 months ago

Delhi, Delhi, India Snaphunt Full time

The OfferFlexible working optionsOpportunity to make a positive impactWork alongside & learn from best in class talentThe JobYour responsibilities will include:Provide professional and friendly service through our email and live-chat channels.

Help others and be able to stay calm under pressure.
Translate client's product into Chinese.
Be given the tools to do so easily, and you translate regularly, and moderate others' translations.

The ProfileThis project requires:
Customer support experience in a fast-paced environmentGreat Chinese and English communication skills, both written and oral to be able to liaise effectively to different stakeholders across the regionShould love making customers happyShould have the ability to assess each customer's issuesKnows how to deal with difficult customers/clientsHas good analytical and problem-solving skillsHas good accurate records keepingMust be a good team playerCan work with minimal supervisionAbility to prioritize and multitaskKnowledge of Domains, SEO, and Analytics is a plusMust be able to work remotely and full-time (at least 40 hours per week)

The EmployerOur client is a modern, mobile-optimized website builder that's extremely easy to use. Our client mission is to give everyone the power to unleash their individuality.