User Experience Writer
1 week ago
The person will work as a part of the Content team, reporting to the Group Content Manager and collaborating on fast-track projects with our UX and Product functions.
The Content team as a part of the UX & Product functions manages content for the mobile app and web features, working with UX Designers and Product Managers to engage our users.
- 35 years of experience as a UX writer or in a similar role.
- Relevant experience writing UI copy for consumer/ technology products or web experiences.
- Working knowledge of the UCD process and product design and how to relate that to business strategy.
- Ability to create copy in a variety of formats, microcopy as well as longform.
- Meticulous attention to detail and high standards driven by a zeal for good language.
- Ability to manage multiple projects at a time and operate autonomously in a fastpaced environment.
- Positive energy and the willingness to help make a difference for customers.
- Proven problemsolving skills with understanding how to gain insights from user behavior / data, creating copy based on the learnings,.
- Excellent verbal and written communication skills.
- Experience working directly with designers, product managers, researchers, and other SMEs.
Key Responsibilities :
- Will be responsible for creating copy within products, web experiences and user flows.
- Work closely with UX designers, product managers, and engineers to elevate the user experience.
- Understand customer needs and explore innovative solutions.
- Understanding key product strategy metrics and tying them into your content strategy.
- Audit existing content and make recommendations for improvement in copy, layout etc.
- Work towards developing and evolving content standards, best practices, processes and contribute in creating a longterm strategy.
- Working with different stakeholders like sales and marketing to ensure your copy and strategy align with overall company goals.
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