Biddable Quality Assurance Manager
1 week ago
About Us
KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at
Role Description
This role will be part of the GCC UK Media team, inclusive of Paid Search and Paid Social (Biddable)
teams, for a specific group of accounts corresponding to our agency partners' structures (referred
to as a Stream).
This role will be responsible for reviewing the quality of output of the team and supporting the
Biddable Quality Assurance Manager with identifying areas of improvement and creating team
action plans to deliver improvements and ensure adherence of Quality Assurance Protocols.
The role will be responsible for auditing accounts to ensure all team members are following
operational protocols including Quality Assurance (QA) processes, documenting QA completion,
implementing the correct budgets and phasing, and applying Craft best practice to all setups and
optimisation work.
This role will regularly spot check accounts, review the documentation of QA processes being
followed, identify and escalate instances where QA completion is not documented by teams and
support with completing QA processes required.
Success of this role will be measured by the removal of all errors and full documentation and
recording of QA process completion for their assigned accounts.
Key Responsibilities:
Operational ownership of the GCC media activation services for the relevant Crafts and Streams
· Ensuring adoption of Quality Assurance controls
· Ensuring adherence to account and campaign Taxonomies
· Ensuring flawless execution of Media activities without errors
· Reviewing new Campaign and / or budget setup against plan to ensure they are correct
· Spot checking accounts against Quality Assurance protocols
· Recording and reporting on Quality Assurance adherence
· Identifying and escalating instances where QA completion is not documented by teams
· Support with QA checks and completing QA process
Desired Skills & Responsibilities:
· Paid Search and Paid Social (Biddable) technical "hands on" experience (1+ years) · Excellent communication skills · Experience monitoring and reviewing campaigns · Process orientated · A keen eye for detail · Analytical with strong excel skills
Employee Transparency
At Mediabrands and Kinesso, we celebrate difference and believe this makes us stronger. Mediabrands and Kinesso are equal opportunity employers and committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law.
Please reach out to our Talent Inclusion Specialist Jess at if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application.
THE PERKS
We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits:
Flexi–leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year
Free breakfast and free lunch Early finish Fridays Core Hours (Mon-Thurs, flexible start/finish times) Retail discounts Electric vehicle salary sacrifice car scheme Wellbeing programme, including Headspace & flu jabs Interest free season ticket loan Paid time off for Volunteering Group Income Protection Life Assurance Private Medical Insurance or Health Cash Plan (dependent on level) Group Personal Pension Plan with matched contributions from 3-6% Generous Parental Leave & Pay Independent mortgage advice Financial education Employee Assistance Programme Free eye tests Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more-
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