IT Support Services Supv

2 weeks ago


Pune, Maharashtra, India Fortrea Full time

As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas.

With over 19,000 staff conducting operations in more than 90 countries, Fortrea is transforming drug and device development for partners and patients across the globe.

As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas.

With over 19,000 staff conducting operations in more than 90 countries, Fortrea is transforming drug and device development for partners and patients across the globe

Job Overview:
Provide leadership, guidance, and management services for IT-led validation initiatives across Fortrea BUs. The Supervisor will liaise with Sr. Management to execute the Company's overall Business Technology validation strategy by developing, formulating, and coordinating computer systems validation activities.


The position will manage resource allocations and provide oversight for projects that require interdisciplinary teams to assess and manage validation aspects within a highly regulated environment.


Summary of Responsibilities:

  • Implementing and maintaining riskbased validation model & strategies
  • Creative approach to resolving technical issues, and balancing business needs
  • Plan, organize, and execute work across multiple initiatives to drive delivery of validation commitments
  • Selfmotivator and starter to lead a teams on a unified validation strategy, while achieving department goals, objectives, and initiatives
  • Program & Project Management experience ability to plan, organize, and execute work across multiple initiatives to drive delivery of validation commitments
  • Interacting with all levels within the organization
  • Provide leadership and training to a small team of computer system validation professionals
  • Demonstrates selfmotivation to lead teams on a unified validation strategy, and while achieving department goals, objectives, and initiatives
  • Taking direction from department management on goals, objectives, and initiatives

Qualifications (Minimum Required):

  • 6+ years experience in execution of projects, 4+ years partnering/guiding clients at the project level
  • 3+ years leading computer systems validation projects
  • 3+ years managing a small group of technical professionals
  • Experience with a validation methodology (SLC), and implementation in an IT organization
  • Knowledgeable of regulatory compliance requirements in the pharmaceutical and drug development industry (GxPs)
  • Ability to interact with all levels within in the organization
  • Ability to interact and collaborate with external auditors and regulatory inspectors
  • Exceptional verbal, written, presentation, interpersonal skills, and ability to command respect of others
  • Strong interpersonal skills and ability to command respect of others
  • Highly selfmotivated and directed professional, with keep attention to detail
  • Team Player

Experience (Minimum Required):

  • Minimum 6+ years' experience in execution of projects and partnering/guiding clients at the project level
  • 3+ years' experience working in the GxP regulated industry and with a computer validation methodology
  • 3+ years in a supervisory experience and leading validation projects

Preferred Qualifications Include:

  • 6+ years experience in an FDA/MHRA/OECD (GXP) regulated industry (i.e. such as pharmaceutical, medical device, or biotechnology)
  • Bachelor's Degree or higher preferred (ex. science based, operations research, technology, etc.)
  • Industry related certifications preferred (e.g. PMP, CQE, CQM, etc.)
  • Experience with major GxP regulations such as FDA 21 CFR Part 11, EMA Annex 11, MHRA and EU GDPR

Physical Demands / Work Environment:

  • Office based at a Fortrea site or remote work as authorized by company policy
  • Minimal travel to support client audits, site inspections and vendor assessments
  • Desk and computer system environment
Fortrea is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Fortrea strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind.

We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, v

  • Pune, Maharashtra, India Citi Full time

    The Sec & Derivatives Supv is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to...


  • Pune, Maharashtra, India Citi Full time

    The Sec & Derivatives Supv is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to...


  • Pune, Maharashtra, India calibehr business support services private limited Full time

    Apply for CUSTOMER SUPPORT Executive, Calibehr Business Support Services Pvt Ltd in Pune for 0 - 2 Year of Experience on


  • Pune, Maharashtra, India calibehr business support services private limited Full time

    Apply for CUSTOMER SUPPORT Executive, Calibehr Business Support Services Pvt Ltd in Pune for 0 - 2 Year of Experience on

  • Customer Support

    2 weeks ago


    Pune, Maharashtra, India Quess IT Staffing Full time

    About Us"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of...


  • Pune, Maharashtra, India Quess IT Staffing Full time

    About Us"Quess IT Staffing is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names...

  • Supv Ii Maintenance

    2 weeks ago


    Pune, Maharashtra, India TE Connectivity Full time

    TE Connectivity's Maintenance Teams perform repairs and preventive maintenance to ensure longer lifespan of machines and facilities. Every team member is responsible for maintaining housekeeping and organization of the work area as well as following TE Connectivity's EH&S policies and procedures.Responsibilities: Adherence to safety Responsible to coordinate...


  • Pune, Maharashtra, India Bhagat HR Services Full time

    Urgent Opening For Back Office / Customer Service ExecutiveDear Professional,Huge Openings with our Client Automobile Manufacturing Industry for Customer Service Executive Professionals.Designation : Customer Service ExecutiveExperience : 2 To 5 YrsSalary : 2.5 LPA To 3.2 LPAJob location :Pune (Pimpri)**Industry Area : Automobile Manufacturing Industry**Job...


  • Pune, Maharashtra, India Philips Full time

    Job Title: Customer Service Support OfficerPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it's not just what we do, it's who we are. We are 80,000, wonderfully unique individuals,...


  • Pune, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally.Executive - AdminAccount Management - Work Dynamics (India, West)What this job involves:Prioritizing and monitoring the Admin & facilities' needsWorking with both the facilities manager and the assistant facilities manager, you'll oversee the property's day-to-day operations and ensure that all...


  • Pune, Maharashtra, India CIEL HR Services Full time

    Hi,Years: 3+Job Description:Application Support Engineer with Basic Dotnet and Azure skillsShould know L3/L2 production support (Incident (Critical, high, medium and low) )and vided resolution within SLA time.Basic knowledge on C# dotnet framework and SQL with Application support.Knowledge on to administer the Azure environment via Azure Portal.Must have...


  • Pune, Maharashtra, India CIEL HR Services Full time

    Hi,Job Description:3+yrs Application Support Engineer with Basic Dotnet and Azure skillsShould know L3/L2 production support (Incident (Critical, high, medium and low) )and vided resolution within SLA time.Basic knowledge on C# dotnet framework and SQL with Application support.Knowledge on to administer the Azure environment via Azure Portal.Must have...


  • Pune, Maharashtra, India CIEL HR Services Full time

    Hi, Years: 3+ Job Description: Application Support Engineer with Basic Dotnet and Azure skills Should know L3/L2 production support [Incident (Critical, high, medium and low) ]and vided resolution within SLA time. Basic knowledge on C# dotnet framework and SQL with Application support. Knowledge on to administer the Azure environment via Azure Portal. Must...


  • Pune, Maharashtra, India CIEL HR Services Full time

    Hi, Job Description: 3+yrs Application Support Engineer with Basic Dotnet and Azure skills Should know L3/L2 production support (Incident (Critical, high, medium and low) )and vided resolution within SLA time. Basic knowledge on C# dotnet framework and SQL with Application support. Knowledge on to administer the Azure environment via Azure Portal. ...


  • Pune, Maharashtra, India AV Technoserve Services Full time

    Position: Customer Support ExecutiveExperience Required: 3-5 years.Location:Pune (On-Site)Responsibilities Responding to customer complaints, reporting analyzing, and resolving customer complaints Discussing with the concerned department and expediting needful preventive actions on the root cause of problems identified. Attending breakdown in the system at...

  • IT Support Engineer

    2 weeks ago


    Pune, Maharashtra, India ProPMO Services Private Limited Full time

    IT Support Engineer Position at XYZ CompanyResponsibilities:Installation and configuration of client computer systems.Responding to client IT support inquiries.Meeting with clients to identify software, networking, or hardware problems.Providing technical assistance onsite or through remote access systems.Presenting tailored solutions to fulfill client...


  • Pune, Maharashtra, India PrimoHunt Global Services Full time

    We have urgent requirement for "Business Development Officer at Chinchwad in Pune" post in Pune.Pl Refer your friends.Designation: Customer Support ExecutiveJob Profile:We are hiring for Customer support Officer, Business Development Officer for IT Software firm at Chinchwad location in Pune.Qualification: Any Graduate or min 12+ std with excellent English...


  • Pune, Maharashtra, India Tata Consultancy Services Full time

    Understanding of SASE security framework. Hands on experience in Zscaler support services (ZPA, ZIA, ZTNA ) Flexible to work in 24*7 support projects in UK hours. Undergone ITIL V3 or V4 training. Understand and perform ZPA Application onboarding and integration. Understanding and Maintenance of Zscaler and its services/Applications


  • Pune, Maharashtra, India Outpace Consulting Services Full time

    We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days)Job Location: PuneSal: 2.50 to 6.00 LPALanguage: Proficient in English (Read + Write + Speak )Role purpose:Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls, web, chat and Service RequestsRoles and Responsibilities...

  • Customer Support

    2 weeks ago


    Pune, Maharashtra, India Reality Premedia Services Pvt Ltd Full time

    Job Description - Support ExecutiveWe need a Support Executive to support one of our American clients This Executive will provide Chat support or Project support to the client Working hours will be India Night Shift (6:30 pm to 3:30 am IST) Good English communication skill, written and verbal, is essential for the job Actual work related training will be...