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Service Engineer
1 week ago
Whatyou will do
- As aService Engineer you will:
- Be willing to travel& to do some shift work as needed.
- Be willing to take adiverse approach with equipment
- Perform preventivemaintenance activities.
- Perform routineservice activities
- Adjust and troubleshoot control systems
- Perform occasionalinstallation & machine assembly.
- Participate in theinstallation of relevant rebuilding/upgrade kits
- Be able to act assite responsible for L1 and L2 Capital Equipment installations atcustomer sites
- Informrelevant colleagues in a timely manner about Technical Issues youhave discovered
- Inform relevant teammates about ongoing service activities as well as of any issuesaffecting our customers or the quality of our service.
- Act as an ambassadorfor the company at all times ensuring good working relationshipswith the customer and your colleagues and ensure our reputation issustained
- Completeall work in accordance with company and Customer safety regulationsand requirements and in accordance with companys standards andrequirements regarding product quality and food safety. Escalateall discovered food safety quality assurance and regulatory issues.
- Comply with allreporting requirements & maintain your understanding of allrelevant technical documentation.
- Conduct relevantcustomer training.
- Deliver on KPI s thatfocus on productivity customer satisfaction and contribute to ourmaintenance work sales margin and growth.
Webelieve you have
- Aprofessional approach to your duties and take responsibility forservice delivery
- Awillingness to learn & an interest to forge a challengingcareer in service delivery
- Self motivation witha can do attitude when taking on daytoday challenges
- The ability to coach& mentor more junior colleagues when needed
- Food manufacturingindustry experience would be an advantage
- Experience incustomer facing discussions & leading teams would be anadvantage
- Projectmanagement basics
- QTQuality culture
- TSAutomation
- TS Foodsafety
- TS Systematicproblem solving
- TSCommissioning
- TSProduction Equipment Functionality
- TS Production lines
- TS MaintenanceExecution
- TSMaintenance & Reliability Concepts
- TS Customer &business understanding
- TS Portfolioknowledge
- TS BasicOccupational Health and Safety
- LB Build Capability
- LB Create Dynamism
- LB Drive Productivity
trouble shoot controlsystems,customer understanding,occupational health andsafety,dynamism,qt quality culture,food safety,qualityassurance,preventive maintenance,mechanical maintenance,faultfinding,machine assembly,customer training,projectmanagement,installation,production equipment functionality,controlsystems,electrical maintenance,mechanical and electricalmaintenance,rebuilding/upgrade kits,technical issuereporting,machine data analysis,businessunderstanding,automation,problem solving,ts portfolio,qualityculture,troubleshooting,ts systematic,portfolioknowledge,maintenance execution,rockwellplcs
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