Tele Caller

2 weeks ago


Surat, Gujarat, India Simplified Academy Full time

Job Title:
Telecaller / Telephone Sales Representative


Job Summary:


As a telecaller, you will be responsible for engaging with potential customers over the phone to promote our products/services, generate sales leads, and provide information or assistance as needed.

Your primary goal will be to achieve sales targets while delivering exceptional customer service.

Responsibilities:

  • Make outbound calls to existing and potential customers to promote products/services.
  • Handle inbound calls from customers inquiring about products/services or seeking assistance.
  • Identify and understand customer needs and preferences to provide relevant product/service information.
  • Answer questions about products/services and explain their features, benefits, and pricing.
  • Generate sales leads and follow up with prospective customers to convert leads into sales.
  • Maintain accurate records of customer interactions, inquiries, and sales transactions in the database.
  • Handle customer objections effectively and resolve complaints or issues to ensure customer satisfaction.
  • Collaborate with the sales team to coordinate followup activities and support sales initiatives.
  • Stay updated on product knowledge, industry trends, and competitor offerings to provide informed recommendations to customers.

Requirements:

  • Proven experience as a telecaller, telemarketer, or telephone sales representative preferred.
  • Excellent communication skills, both verbal and written.
  • Strong persuasive and negotiation skills.
  • Ability to engage with customers professionally and build rapport over the phone.
  • Good listening skills and the ability to understand customer needs.
  • Resultsoriented mindset with a track record of achieving sales targets.
  • Basic computer skills and knowledge
  • High school diploma or equivalent; additional education or training in sales or communication is a plus.

Job Types:
Full-time, Fresher

Salary:
₹7, ₹13,000.00 per month

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Education:

  • Higher Secondary(12th Pass) (required)

Experience:

  • Technical support: 1 year (required)
- tele sales: 1 year (required)
- total work: 1 year (required)

Language:

  • English (required)
  • Hindi (required)

Work Location:
In person
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