Presales Manager

1 week ago


Ahmedabad, Gujarat, India Ishan Technologies Full time
We are seeking a knowledgeable and motivated Pre-Sales Engineer/Manager specializing in Networking, Wi-Fi, CCTV, and Server & SAN solutions.

As a key member of our sales team, he/she will be responsible for supporting our sales efforts by providing technical expertise, solution design, and product recommendations to our clients and prospects.


Roles and Responsibilities:

Technical Consultation:

  • Engage with customers to understand their technical requirements and challenges related to networking, Wi-Fi, CCTV, server, and storage (SAN) solutions.
  • Conduct detailed needs analysis and translate customer requirements into actionable technical solutions.
  • Solution Design and Proposal:
  • Design comprehensive and scalable solutions that meet customer needs and align with industry best practices.
  • Create detailed proposals, including technical diagrams, bill of materials (BOM), and pricing.

Product Demonstration and Presentation:

  • Conduct product demonstrations and presentations to showcase the features and benefits of networking, Wi-Fi, CCTV, server, and SAN solutions.
  • Articulate technical concepts clearly and effectively to both technical and nontechnical audiences.

Technical Support:

  • Collaborate with the sales team to respond to technical queries and provide presales support during the sales cycle.
  • Address customer concerns and objections related to technical aspects of proposed solutions.

Relationship Management:

  • Carry a good rapport and hands on database of OEM/vendors for related product/service and solution.
  • Build strong relationships customers by understanding their business objectives and offering tailored technical solutions.
  • Collaborate with internal teams, including sales, product management, and engineering, to ensure seamless delivery of solutions.

Industry Expertise:

  • Stay updated on industry trends, technologies, and competitive landscape related to networking, Wi-Fi, CCTV, server, and SAN solutions.
  • Leverage industry knowledge to provide strategic guidance and recommendations to clients.

Documentation and Reporting:

  • Maintain accurate records of vendor/customer interactions, technical designs, and solution proposals.
  • Provide regular reports and updates to the sales team on presales activities and opportunities.

Qualifications and Skills:

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
  • Proven experience in presales engineering or a similar technical sales role, preferably in the networking, IT infrastructure, or security industry for minimum 5 years.
  • Working experience or well versed with Govt.
  • Tendering/Bidding Procedures.
  • Strong understanding of networking principles, wireless technologies, CCTV systems, and server/storage architectures.
  • Proficiency in solution design tools and technologies (e. g. , network design software, CAD tools).
  • Excellent communication and presentation skills with the ability to convey technical concepts to diverse audiences.
  • Customerfocused mindset with a passion for delivering highquality solutions and exceeding customer expectations.
  • Relevant certifications (e. g. , CCNA, CWNA, MCSE, etc. ) are a plus.
  • Ability to work independently and collaboratively in a fastpaced, dynamic environment.
  • Job location: Ahmedabad (HO)
Working Window: 6 days in a week.

Time: 10:00 AM to 07:00 PM.

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