Customer Care Executive
1 week ago
- Manage large amount of incoming & outcoming calls
- Generates Sales Lead
- Provide accurate, valid & complete information by using the right method/ tools
- Meet personal/ customer service team sales targets & call handling quotas
- Handle complaints, provide appropriate solutions & alternatives within the time limits; follow up to ensure resolution
- Keep Records of customer interactions
- Follow communication procedures, guidelines & policies
- Take the extra mile to engage customers
Skills:
- Excellent communication & presentation skills
- Ability to multitask, priorities, and manage time effectively
- Track Record of over
- Strong phone contact handling skills & active listening
- Familiarity with CRM systems & practices
Job Types:
Full-time, Regular / Permanent
Salary:
₹9, ₹27,249.25 per month
Benefits:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Education:
- Bachelor's (required)
Experience:
- total work: 1 year (required)
Language:
- English (required)
Speak with the employer
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