Customer Care Executive

1 week ago


Chembur, Maharashtra, India Life Force Homeopathy Full time
This role would be responsible to serves customers by providing service information, resolving service problems.

  • Manage large amount of incoming & outcoming calls
  • Generates Sales Lead
  • Provide accurate, valid & complete information by using the right method/ tools
  • Meet personal/ customer service team sales targets & call handling quotas
  • Handle complaints, provide appropriate solutions & alternatives within the time limits; follow up to ensure resolution
  • Keep Records of customer interactions
  • Follow communication procedures, guidelines & policies
  • Take the extra mile to engage customers

Skills:

  • Excellent communication & presentation skills
  • Ability to multitask, priorities, and manage time effectively
  • Track Record of over
- achieving quota

  • Strong phone contact handling skills & active listening
  • Familiarity with CRM systems & practices
Customer Orientation & ability to adapt/ respond to different types characters

Job Types:
Full-time, Regular / Permanent

Salary:
₹9, ₹27,249.25 per month

Benefits:

  • Health insurance

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Education:

  • Bachelor's (required)

Experience:

- total work: 1 year (required)

Language:

  • English (required)

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