Customer Service Representative

1 week ago


Gurgaon, Haryana, India Foundever Full time

Customer Service Representative - India - Gurgaon

Location: Gurgaon, India, IN

About the Company:
Sitel India Pvt Ltd
SITEL is:

  • World's Leading BPO
  • Handles 3 million contacts daily
  • 60,000 Employees Global
  • 145 centers across 27 countries
  • Works with 350 clients
  • Supports 36 languages
  • Ranked No.1 Contact Center Globally by the Black Book of Outsourcing, twice in a row

Job Summary:

Answer incoming calls meeting established guidelines and goals. Maintain high call quality standards to achieve customer satisfaction targets.

Primary Job Responsibilities:

Greetings from Sitel
Sitel is hiring for International Technical Support Voice Process.

Job Details:
1. Age: 18-35 years
2. Minimum Qualification: Intermediate (or equivalent)
3. Max Qualification: Graduates (Undergrads considered, not regular college students)
4. Experience: Undergrad or Graduate Freshers
5. Communication skills: Excellent English
6. Shifts: Rotational shifts

Salary: Competitive

Note: Candidates must be willing to work from the office.

Experience: Freshers can apply.

Job Profile:
1. International Voice (Technical Support)

  • Responsibility: Provide Technical Support to International Customers
  • Shift Timings: Flexible for US Rotational Shifts
  • Desired Skills: Excellent English Communication
  • Strong Technical Knowledge (Hardware, Software, Networking Concepts)
  • Working Days: 5 days a week
  • Weekly Offs: 2 Rotate and Split Offs
  • Transport: Home Pickup and Drop
  • Rounds of Interview: JAM, HR, Voice and Accent, Tech Test, Operations

All Interviews conducted via phone or Skype.

Note: Candidates must be willing to work from the office.

Selected candidates expected to join soon with necessary documents for verification.

Feel free to refer your friends

Education: High school diploma or equivalent

Experience Target: Call Center experience advantageous

Job Segment: Testing, Call Center Representative, Technical Support, Customer Service, BPO, Technology, Operations



  • Gurgaon, Haryana, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...


  • Gurgaon, Haryana, India Hopcharge Full time

    Job descriptionCompany DescriptionHopcharge is a company based in Gurugram that aims to build a better, sustainable, and alternate energy and mobility future for the world by providing the world's first Grid-Free Energy subscription for electric vehicles. We are dedicated to helping build the EV ecosystem and making sustainable energy accessible to all.Job...


  • Gurgaon, Haryana, India SITEL Full time

    Apply for Customer Service Representative India Gurgaon Job Details Foundever, Career Progress Consultants in Gurgaon for 0 - 3 Year of Experience on


  • Gurgaon, Haryana, India Orange shark Full time

    Brief Description:The position of call centre agent (inbound & outbound) consists of being the first line of contact for users with roadside assistance, medical assistance, or health assistance. We are searching for a polite, professional call centre representative to work closely with other team members to provide outstanding service by answering questions...


  • Gurgaon, Haryana, India timesjobs Full time

    # ## Customer Service Representative - India - GurgaonReq ID#: 190029Location: Gurgaon, India, INCompany: Sitel India Pvt LtdAbout UsSitel is: World's Leading BPO. Handles 3 million contacts every day. Employs 60000 Employees Worldwide. Operates 145 centers in 27 countries. Serves 350 clients. Offers customer support in 36 languages. Rated No.1 Contact...


  • Gurgaon, Haryana, India timesjobs Full time

    # ## Customer Service Representative - India - GurgaonReq ID#: 190029Location: Gurgaon, India, INCompany: Sitel India Pvt LtdAbout UsSitel is: World's Leading BPO. Handles 3 million contacts every day. Employs 60000 Employees Worldwide. Operates 145 centers in 27 countries. Serves 350 clients. Offers customer support in 36 languages. Rated No.1 Contact...


  • Gurgaon, Haryana, India T&N Business Services Full time

    Job TNS Location India-HaryanaDesignation International Customer Service RepresentativeExperience 01 YrsSalary 0 Lakh 3 LakhFunction BPO ( International BPO )Skills Excellent phone etiquette and excellent verbal, written, and interpersonal skillsJob Type Full TimeDescriptionInternational Customer Service Representative AM(Account Manager)US Process (Inbound...


  • Gurgaon, Haryana, India SKF Full time

    Requisition ID:Job Category: Sales & Customer Service- Career level: Specialist- Contract type: Permanent- Location: Gurgaon, IN Pune, INAbout SKFSKF started its operations in India in 1923. Today, SKF provides industry leading automotive and industrial engineered solutions through its five technology-centric platforms: bearings and units, seals,...


  • Gurgaon, Haryana, India Hoopoe Infoedge Pvt Ltd Full time

    We are HiringDesignation : Customer support representativeQualification : GraduateLanguage : English and HindiExcellent communication skills, both written and verbal.Versant 6 CertifiedFresher and Experienced both can applyProficiency in Microsoft Office Suite (Word, Excel, PowerPoint).Salary : 30K CTC6 Day's working24/7 Rotational ShiftDay shift for females...


  • Gurgaon, Haryana, India Kyndryl Full time

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The Role- Client...


  • Gurgaon, Haryana, India HILTI Full time

    WHAT'S THE ROLE? Position: Customer Service Representative Type: External/Third party payroll Support sales team in creating quotations, order entry and support general inquiry Understand the basic customer service deliverables like service Level, ASA, AHT, schedule adherence Understand appropriate situation handling of specialized customer needs based on...

  • Customer Service

    1 week ago


    Gurgaon, Haryana, India Nilasu Consulting Services Pvt Ltd Full time

    100% of production time to be spent logged in on calls or web chat Answer calls & chats with an approach to deliver positive customer satisfaction Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision Maintain internal & client defined quality on calls Understands and...


  • Gurgaon, Haryana, India Aries Care Consulting Full time

    Mandatory Conditions to apply-- Minimum 06 month of telecalling experience is mandatory. Experience in customer service will be added advantageJob Description:Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery....


  • Gurgaon, Haryana, India MattsenKumar Services Full time

    Job Category:Work From OfficeJob Type:Full TimeJob Location:GurugramJob Location: GGN WFOGeneral DescriptionInteracts with customer's/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or...


  • Gurgaon, Haryana, India FINDOC INVESTMART PVT. LTD. Full time

    Location: Gurgaon- Department :Customer Service- Experience :3 Years- Qualfication: A bachelor's degree in administration or a related fieldResponsibilities: Resolving customer issues brought to your attention. Standardizing the customer service delivery of an organization. Tracking the work of every customer service representative in the team. Performing...


  • Gurgaon, Haryana, India WNS Full time

    Dear Greetings from WNS We are organizing an Hiring Event for " Voice Profile (Customer Service)". Job Details – Handle customers over voice for the queries related to travel Updating all relevant systems providing appropriate notes when required Liase with all relevant departments to resolve customer issue. Perform all duties within team and personal...


  • Gurgaon, Haryana, India V5 Global Services Pvt Ltd Full time

    Roles and Responsibilities: Good Calling and customer query handling experience. Quick and attentive speaking with the customers. Convincing skills/International Tele marketing skills. Able to handle calls and resolving queries of customers through cold calling. Lead conversation and successful closing. Receiving calls from customers and solve their problems...


  • Gurgaon, Haryana, India V5 Global Services Pvt Ltd Full time

    Roles and Responsibilities: Good Calling and customer query handling experience. Quick and attentive speaking with the customers. Convincing skills/International Tele marketing skills. Able to handle calls and resolving queries of customers through cold calling. Lead conversation and successful closing. Receiving calls from customers and solve their problems...


  • Gurgaon, Haryana, India Sevengeomax Consulting Pvt Ltd Full time

     Listening to our B2B Customer's concerns and handling product related complaints or queries on TAT basis.  Contribute ideas to resolve customer problems to improve productivity.  Maintain and update customer documentation as needed.  Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to...


  • Gurgaon, Haryana, India HIRD LLC Full time

    ROLES AND Responsibilities: Calling active and budding clients, Inbound. Answering phones and explaining the product and services offered by the company. Regular following up with the customer. Contacting existing customers as well as prospective customers Maintaining the database of the customers on a regular basis. Obtaining customer information and other...