Mortgage Post Closing Expert

2 weeks ago


India Optimar Consulting Full time

Department:
Mortgage


Summary:


To provide support in the Post-Closing Department to ensure that loan files are audited, shipped and sold to secondary investors in a timely manner.


Essential Duties and Responsibilities:

  • Ensure timely and independent loan file auditing when files are received in the Post Closing Department.
  • Review signed settlement documents for accuracy, completeness and compliance with closing instructions.
  • Ship files via electronic upload/overnight delivery to secondary market investors/ mortgage insurance companies and cure any postclosing issues that may arise.
  • Field customer calls regarding postclosing issues or first payment questions.
  • Ensure compliance with the Bank policies by utilizing loan review, loan operations and deposit operations staff as needed.
  • Maintain excellent customer relations and the confidentiality of the customers personal information.
  • Remain current on and adhere to all regulatory required training.
  • Attend various mortgage courses or other general banking courses as required.
  • Perform all other duties as assigned.
  • 23 years relevant experience or equivalent knowledge and currently working in post
- closing department for any US Firm or Bank.

Skills and Abilities:

  • Knowledge of basic mortgage forms and documents.
  • Ability to manage workload in order to meet investor shipping deadlines.
  • Ability to perform basic accounting functions as it relates to incoming customer payments and insurance premiums paid after loan closing
  • Understand basic FHA, Fannie Mae and Freddie Mac loan requirements, guidelines and documentation
  • Ability to demonstrate knowledge of real estate lending practices including federal and state regulations
  • Ability to work in a fastpaced environment while interacting with mortgage underwriting, sales staff and clients.
  • Effective interpersonal relationships with customers, management and team members
  • Ability to prioritize multiple demands in a highpressure environment while maintaining professional demeanor
Proficient in Microsoft Office programs as well as in house document retrieval and electronic communications.

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