Senior Team Lead

1 week ago

Chennai, Tamil Nadu, India NTT DATA Full time

Job Description

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team?

The Senior Team Lead, Critical Facilities Operations and Maintenance is a management role, ensuring the day to day operations, maintenance, and improvements to the physical infrastructure of the data centre. This role provides training, expertise and experience to their critical facilities operations/maintenance team(s). Regular, predictable attendance is essential for satisfactory performance.
This senior team lead role is accountable for supervising team(s), fostering a collaborative and innovative team culture focused on achieving operational excellence.

Working at NTT

Key Roles and Responsibilities:

Supervises the Data Centre Technicians and the Facilities Technicians. Operates and maintains data centre in such a condition as to assure the most optimal uptime to customers for facilities services (electrical, cooling, etc. measured by Five 9's). Tasks out the CFOps team in such a way that complies with all local, state, and federal requirements for fire, health and Life Safety. Provides tasking for the daily operations and maintenance scheduling of non-critical and critical maintenance. Ensures the CFOps team works effectively to achieve the CFOps goals, reviewing budget, staff planning, NPS, efficiency, etc. Analyzes data centre equipment to obtain maximum effectiveness and efficiency; safety, cost, equipment longevity, and reliability. Conducts in-depth training with the Data Centre Technicians on equipment, PM's, QA and CFOps procedures/processes. o Manages and maintains all training documentation; provides documentation to HR. Ensures data centre operates at maximum efficiency, including: analyzing existing operating conditions, recommending new technologies, maintaining customer SLA requirements, and improving overall efficiency while maintaining budget expectations. Works with customers to provide successful installs that exceed expectations – delight the customer. Supervises the safety and well-being of all CFOps team. Responsible for shift assignments, timekeeping review & approval and PTO approval for all assigned Data Centre Technicians and Facilities Technicians. Writes and Reviews non-critical and critical Method of Procedures (MOP's), Standard Operating Procedures (SOP), Standard Method of Procedure (SMP) and provides input. Supervises the execution of non-critical and critical Method of Procedures and ensures their thorough completion. Performs other duties as assigned.

Knowledge, Skills and Attributes:

Strong background in electrical and mechanical systems design review, layout, installation, commissioning and operations Expert knowledge of low voltage systems, including fire, security and PLCs Expert knowledge of NFPA Electrical, Fire and Life Safety and building codes Expert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25 and compliance issues Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations) Experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems Strong supervisor skills Excellent communication skills, both written and oral Extensive hands-on experience installing, maintaining and troubleshooting large commercial and industrial mechanical & electrical systems including:o 12kV switchgearo 480/277 and 208/120 volt electrical generation and distribution systemso Diesel powered AC generator plants up to 2MWo Static UPS systemso Multi-string flooded cell batteries and monitoring systemso Static switcheso PLC and relay logic controlso Power monitoring systemso Data centre power distribution and management systemso VFD Driveso Large Centrifugal Chillerso Cooling Towerso Water Treatment Systemso HVAC equipmento Computer Room AC Units (CRACs)o Kyoto Cooling Units (where applicable)o Operating Building Management and Industrial PLC Control Systemso Emergency Standby Diesel Generator Systemso Fuel/Oil systems, Fuel/Oil Day tanks and Fuel/Oil Storage Tankso Knowledge of NFPA 25, sprinkler and dry-stand pipe systems, including Emergency Fire Pump where applicableo Chilled/Condenser Water Pumpo Well/Vault or Sump Pumpso Domestic Water systems, including BackFlow Prevention devicesProficient with MS Office Suite (Word, Excel, PowerPoint, Project)Ability to train the electrical and mechanical teams on the systems and the proceduresAbility to conduct power & fire system capacity, safety and code compliance assessmentsAbility to operate in and promote a rigorous process-driven, team environmentAbility to logically analyze and solve problemsAbility to multi-task multiple projectsDetailed oriented

Academic Qualifications and Certifications:

Bachelor's degree or equivalent in Engineering or similar field required

Required Experience:

Solid experience in data centre and/or critical facilities Developing experience managing and motivating critical facilities operations and maintenance teams

Skills Summary

Data Center Maintenance, Electrical Engineering, HVAC Systems, Mechanical Engineering, Mission Critical Facilities, People Management

Workplace type:

On-site Working

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries. Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'. Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world. Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all. Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry. Apply from local Career site Apply from local Career site Back to search results

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