Team Lead

1 week ago


Chennai, Tamil Nadu, India 2coms Full time
Job Description
Open Position: Team Lead in Loan Origination for Leading MNC in Chennai

Experience Required: 4+ Years (Must have experience in Team Handling)

Location: Chennai

Compensation: 10 LPA

Shift: US Shift

Notice Period: Immediate Joiner Only

Job Description:

Essential Skills:
  • Specialist in US Mortgage lender's policies and procedures (e.g., loan to value, debt to income, collateral review, compliance review)
  • Experience in active or default servicing processes
  • Mentoring and coaching team members to improve performance
  • Strong team building and motivation skills
  • Handling Client escalations and fostering positive client relationships
  • In-depth knowledge of US mortgage guidelines and documentation
  • Effective communication with clients to understand and convey requirements to the team
  • Managing process artifacts from mapping to agent ranking updates
  • Familiarity with EA and Tax calculations
  • Comprehensive understanding of Tax Payments and Delinquent Tax follow-ups
  • Resolving customer queries related to Tax
  • Managing tax-related inbox and direct queries efficiently
  • Knowledge of Tax-related documents


Requirements:
Total Experience: 5+ years, with a minimum of 2 years managing teams in US Mortgage Origination/Servicing operations
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