Client Services Administrator
2 weeks ago
Freelance Middle Office Support | Dutch fluency.
Location: Amsterdam
Contract Duration: 1 years ( with high potential for extension)
Are you a highly skilled Middle Office Support freelancer looking for a great opportunity in Amsterdam?
We are seeking a dedicated professional to deliver high-quality services and manage a variety of client administration tasks.
Key Responsibilities:
· Deliver exceptional client services, interacting with second-level customer requests.
· Manage all aspects of client services administration, including contracts, client administration, and customer accounting.
· Perform KYC, AML, CDD for clients
· Ensure timely renewal, termination, and amendment of contracts.
· Engage in process improvements to enhance efficiency and service delivery.
· Handle invoicing and client onboarding procedures.
· Work closely with clients to understand their needs and provide tailored solutions.
Experience and Skills Required:
· Experience working in banking or insurance (credit insurance / credit / loans etc).
· 5 + years of experience.
· Client services administration processes is a nice to have but experience in Banking or similar is also fine.
· Experience writing, renewing, adjusting Contracts with clients.
· Relevant experience relating to Contracts, AML, KYC, CDD, customer accounting.
· Proficient in accounting and claims management.
· Ability to work with or quickly learn new IT systems.
· Native or fluent Dutch is mandatory.
· Transaction monitoring and screening.
What We Offer:
· A dynamic and collaborative work environment in the heart of Amsterdam.
· An initial 1 years contract with the likelihood of extension based on performance.
· Competitive day rate.
· An opportunity to contribute to process improvements and make a real impact.
Experience and Skills Required: NATIVE OR FLUENT DUTCH Knowledge of credit insurance and client services administration processes. Proficient in accounting and claims management. Ability to work with or quickly learn new IT systems. Native or fluent Dutch is mandatory.
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