![Talent syndicate pvt ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Care Executive(Voice)
2 weeks ago
Executive/ Senior executive - Customer Service
Location:
Chennai
Reporting to:
Team Leader - Customer Service
Purpose of the Role:
The objective of this role is to deliver exceptional customer service by focusing on service skills andensure all required operational parameters are met and adhered to.
Role Description:
- Willingness to work in rotational Off & rotational Shifts.
- To resolves product or service problems by clarifying the customer's complaint.
Key Result Areas:
This role will drive high performance customer service by ensuring the desired level of productivity, callquality, SME skills, resolution providing skills are as per the organizations required norms.
- Education: Graduate or equivalent.
- Work Experience: Minimum of 3 Years of work experience.
- Experience in customer service or call center background is preferred.
- Strong communication skills.
- Good interpersonal skills.
- Knowledge of multiple languages like Tamil, Kannada, Telugu, Hindi will be an added advantage.
Pay:
Up to ₹450,000.00 per year
Benefits:
- Cell phone reimbursement
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
Education:
- Diploma (preferred)
Experience:
- customer care: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Work Location:
In person
Speak with the employer
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