CDMS Support

2 weeks ago


Delhi, Delhi, India Piaggio Vehicles Pvt. Ltd. Full time

Your main responsibilities will include:
  • Providing Functional & Technical support for our Dealer Management System / CRM / BI.
  • Coordinating with PVPL Employees, Dealers / ASC / Distributors / Exporters, and the Technical Support Team.
  • Conducting Requirement gathering & implementing applications and services according to functional / business requirements, technical architecture, and technical design documentation.
  • Conducting Tests for applications as per Business requirement.
  • Guiding digital initiatives and introducing new capabilities to meet emerging business needs and market trends.
  • Ensuring proper functioning and maintenance of the Dealer Management System / CRM and other related applications.
  • Providing training on the Dealer Management System / CRM to Application users.
  • Conducting market research to follow trends/competition and plan accordingly.
  • Ensuring a high level of functional and technical support and uptime of applications.
  • Ensuring data capture and maintaining adequate security and confidentiality.
  • Facilitating the integration and alignment of the platform with the organization's central system.


Essential Qualification:
BE / BTech / BCA / MCA.

Work Experience:
Minimum 3 years.

Preferred Technical Skills and Certification:
  • Knowledge of Dealer Management System / CRM Application.
  • Proficiency in all Microsoft Technologies.
  • Knowledge of RDBMS database (e.g. MS SQL).


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