
Supply Chain Optimization Specialist
3 weeks ago
Operational Excellence Manager
\The Operational Excellence Manager plays a pivotal role in the external operations of clinical distribution, focusing on the external part of the clinical trial distribution supply chain.\
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Key Responsibilities:\
* Oversight of all outsourcing activities related to clinical distribution\
* Interface with external vendors and ensure operational excellence within the CMO network\
* Delivery of high productivity, quality, and cost effectiveness\
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Accountabilities:\
1. Finance Management - manages all applicable finance activities, including Request for Proposal (RFP) for bidding & vendor selection, Grants, Purchase Orders (PO), invoice approval and tracking financial metrics.\
2. Risk Assessment - assesses risks of the particular distribution strategy and provides guidance to the CTSM for distribution supply chain setup optimization.\
3. Order Alignment - manages order alignment with GCS Study team members to coordinate distribution order preparation and to ensure proactive resolution of any distribution order related questions.\
4. Vendor Management - acts as the key business partner for operational interactions with the Vendors. Reviews the vendor capacity, resource planning, and distribution tracker.\
5. Issue Flagging - interacts with the CTSM and distribution vendor to flag potential issues or bottlenecks due to high demands, seasonal situations, or local/regional issues.\
6. Compliance - works closely with internal GCS Logistics team to ensure trade compliance to Novartis and general standards is adhered to also by the external distribution vendors.\
7. Deviation Management - manages deviations occurring at external vendors and escalates high-level issues/bottlenecks to the relevant internal GCS stakeholders and external partners.\
8. Inspection Support - participates or supports external inspections and audits together with TRD QA (and GCP QA where applicable) to assess distribution contractor capabilities.\
9. Performance Monitoring - monitors and analyses vendor performance with pre-defined KPIs and collaborates with vendor to identify process optimizations and ensures timely follow-up and completion of actions.\
10. Process Improvement - drives innovation in the areas of process simplification and cost reduction.\
11. Reporting - provides and analyses reports on various distribution as well as finance-related topics.\
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Requirements: \
• More than 5 years of practical experience in chemical/pharmaceutical industry or more than 3 years of experience in field of expertise\
• Good expertise in related field\
• Good knowledge about drug development process\
• Basic project management, good organization and planning skills\
• Knowledge of relevant regulations (e.g., GMP, HSE etc.) and Novartis specific standards\
• Demonstrates problem-solving and idea generation skills\
• Good presentation skills\
• Fundamental leadership skills\
• Very good communication, negotiation, and interpersonal skills. Ability to work in interdisciplinary teams.
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