Salesforce CRM Business Analyst
3 days ago
Job Title: Senior Salesforce Business Analyst Location: Mumbai - Santa Cruz /Bandra Job Type: Full-Time Experience Level: Mid-Senior LevelJob Summary:We are seeking an experienced Salesforce Business Analyst with over 5 years of hands-on experience to join our growing team. The ideal candidate will be responsible for gathering business requirements, analyzing processes, and delivering data-driven solutions within the Salesforce ecosystem. You will serve as a key liaison between business stakeholders and technical teams, ensuring Salesforce solutions meet business goals efficiently and effectively.Key Responsibilities:Collaborate with stakeholders across departments to gather, analyze, and document business requirements.Translate business needs into clear, detailed user stories and functional specifications for Salesforce solutions.Evaluate and propose enhancements to current Salesforce workflows, reports, dashboards, and integrations.Work closely with Salesforce administrators, developers, and third-party vendors to implement scalable solutions.Lead or support UAT (User Acceptance Testing) processes, including test plan creation and defect resolution.Provide ongoing support and training for end-users to maximize Salesforce adoption.Analyze data and generate reports to support business insights and decision-making.Act as a subject matter expert (SME) for Salesforce features and industry best practices.Ensure solutions comply with data governance and security standards.Monitor and maintain system performance, ensuring high availability and optimal user experience.Required Qualifications:Bachelor’s degree in Business Administration, Computer Technology or equivalentMinimum 5 years of experience as a Business Analyst with a focus on Salesforce CRM.Strong understanding of Salesforce Sales Cloud, Service Cloud, and/or Experience Cloud.Experience with Salesforce configuration, data migration, and reporting tools (e.g., Reports, Dashboards, Lightning).Proven ability to create business requirement documents (BRDs), functional requirement documents (FRDs), and user stories.Hands-on experience with tools such as JIRA, Confluence, Lucidchart, or Visio.Excellent communication and stakeholder management skills.Ability to work independently and manage multiple projects simultaneously.Preferred Qualifications:Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Business Analyst, or Platform App Builder).Familiarity with Agile/Scrum project methodologies.Experience with third-party Salesforce integrations (e.g., marketing automation, CPQ, e-commerce).Basic knowledge of Apex, SOQL, or other development-related aspects of Salesforce (nice to have).
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Salesforce CRM Business Analyst
6 days ago
Mumbai, India ValueMomentum Full timeJob Title: Senior Salesforce Business Analyst Location: Mumbai - Santa Cruz /Bandra Job Type: Full-Time Experience Level: Mid-Senior Level Job Summary: We are seeking an experienced Salesforce Business Analyst with over 5 years of hands-on experience to join our growing team. The ideal candidate will be responsible for gathering business requirements,...
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Salesforce CRM Business Analyst
6 days ago
Mumbai, India ValueMomentum Full timeJob Title: Senior Salesforce Business Analyst Location: Mumbai - Santa Cruz /Bandra Job Type: Full-Time Experience Level: Mid-Senior Level Job Summary: We are seeking an experienced Salesforce Business Analyst with over 5 years of hands-on experience to join our growing team. The ideal candidate will be responsible for gathering business requirements,...
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Salesforce CRM Business Analyst
5 days ago
Mumbai, India ValueMomentum Full timeJob Title: Senior Salesforce Business AnalystLocation: Mumbai - Santa Cruz /BandraJob Type: Full-TimeExperience Level: Mid-Senior LevelJob Summary:We are seeking an experienced Salesforce Business Analyst with over 5 years of hands-on experience to join our growing team. The ideal candidate will be responsible for gathering business requirements, analyzing...
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Salesforce crm business analyst
5 days ago
Mumbai, India ValueMomentum Full timeJob Title: Senior Salesforce Business AnalystLocation: Mumbai - Santa Cruz /BandraJob Type: Full-TimeExperience Level: Mid-Senior LevelJob Summary:We are seeking an experienced Salesforce Business Analyst with over 5 years of hands-on experience to join our growing team. The ideal candidate will be responsible for gathering business requirements, analyzing...
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Salesforce CRM Business Analyst
3 days ago
Mumbai, India ValueMomentum Full timeJob Title: Senior Salesforce Business AnalystLocation: Mumbai - Santa Cruz /BandraJob Type: Full-TimeExperience Level: Mid-Senior LevelJob Summary:We are seeking an experienced Salesforce Business Analyst with over 5 years of hands-on experience to join our growing team. The ideal candidate will be responsible for gathering business requirements, analyzing...
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Salesforce CRM Business Analyst
4 weeks ago
Mumbai, Maharashtra, India, Maharashtra ValueMomentum Full timeJob Title: Senior Salesforce Business Analyst Location: Mumbai - Santa Cruz /Bandra Job Type: Full-Time Experience Level: Mid-Senior LevelJob Summary:We are seeking an experienced Salesforce Business Analyst with over 5 years of hands-on experience to join our growing team. The ideal candidate will be responsible for gathering business requirements,...
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Salesforce CRM Business Analyst
7 days ago
Mumbai, India ValueMomentum Full timeJob Title: Senior Salesforce Business Analyst Location: Mumbai - Santa Cruz /Bandra Job Type: Full-Time Experience Level: Mid-Senior LevelJob Summary:We are seeking an experienced Salesforce Business Analyst with over 5 years of hands-on experience to join our growing team. The ideal candidate will be responsible for gathering business requirements,...
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CRM Business Analyst
4 days ago
Mumbai, Maharashtra, India Shashwath Solution Full time ₹ 9,00,000 - ₹ 12,00,000 per yearThe candidate will leverage their expertise in customer relationship management (CRM) systems especially the Opportunity Management Sales Cloud to analyze business requirements, design solutions, and implement CRM strategies that drive customer engagement and operational efficiency. Key responsibilities include gathering and analyzing stakeholder...
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Salesforce Business Analyst
4 weeks ago
Mumbai, India Rapsys Technologies Full timeWork Mode: Work From OfficeExperience: 4+ yearsAbout the RoleWe are looking for a highly skilled Salesforce Business Analyst to join our team. The ideal candidate will act as a liaison between business stakeholders and technical teams, ensuring that Salesforce solutions are aligned with organizational goals and processes. This role requires strong analytical...
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Salesforce Business Analyst
4 weeks ago
Mumbai, India Rapsys Technologies Full timeDescription : Role : Salesforce Business Analyst!We are seeking an experienced Salesforce Business Analyst to bridge the gap between business requirements and technical solutions.The ideal candidate will have strong analytical skills, deep Salesforce knowledge, and the ability to translate complex business needs into effective system configurations and...
