Customer Service

1 week ago


Navi Mumbai, Maharashtra, India PHEONIX PLACEMENT Full time

At Phoenix Placement, we connect exceptional talent with leading organizations, offering tailored recruitment solutions that empower both businesses and job seekers across diverse industries.

The Role

You will be responsible for :

  • Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.
  • Partnering with the sales team to ensure that new customers are onboarded successfully.
  • Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.
  • Ensuring a high level of customer renewals.
  • Building strong product expertise and providing training & ongoing support as required.
  • Providing feedback and advocacy on customer pain-points to internal teams.

Ideal Profile

  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You have working knowledge of Good Communication
  • You are a strong team player who can manage multiple stakeholders
  • You are highly goal driven and work well in fast paced environments
  • You are adaptable and thrive in changing environments

What's on Offer?

  • Opportunity within a company with a solid track record of performance
  • Join a market leader within Other Services
  • Flexible working options


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