Customer Service Professional

7 days ago


Mumbai, Maharashtra, India Wns Global Service PrivateLimited Full time
Job Description

We are seeking a Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for handling customer queries and resolving issues via email.

Key Responsibilities:
  • Respond to customer inquiries in a timely and professional manner
  • Resolve customer complaints and issues through effective communication
  • Maintain accurate records of customer interactions
  • Adhere to standard operating procedures and company policies

Requirements:

  • Bachelor's degree in any field
  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment and handle multiple tasks simultaneously
  • Familiarity with the travel industry is an added advantage

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • The chance to work with a leading company in the industry


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