Chat Support Executive

1 day ago


Gurugram, India Next Mantra Solution Private Limited Full time

📍 Location: Gurugram sec-39 🕒 Experience: 1–5 Years 💼 Working Days: 6 days a week ⏰ Working Hours: 9 hours/day 👉Salary Slab :- 35k ctcNote ;- it's not technical support it's non-technical support over chat Key Responsibilities:Handle Customer Queries:Respond to customer queries regarding orders, refunds, and deliveries via chat.Provide accurate updates about order status, delivery time, and restaurant availability.Resolve Issues in Real-Time:Ensure Service Quality:Communicate politely, professionally, and empathetically at all times.Manage high chat volumes while maintaining fast response times.System Operations:Use internal tools to track, manage, and update order details.Document all customer interactions and resolutions accurately.Meet Performance Targets:Handle 80- 100 customer chats per day.Maintain typing speed of 35-45 WPM with high accuracy.Achieve customer satisfaction score (CSAT) targets.Requirements:Proficient verbal and written communication skills in English.Strong typing skills 40-50 WPM) with high accuracy.Ability to multitask and manage high chat volumes.Previous experience in chat support or customer service preferred.Problem-solving mindset and a positive attitude.drop your resume over email unnati@nextmantra.in .



  • Gurugram, Haryana, India EJS business solutions Full time

    **Chat support executive** Location: Udyog vihar Gurgaon Graduates and undergraduates with Mimimum 6 months of Relevant experience can apply **Salary**: 23k CTC 6 days working **Job Types**: Full-time, Permanent **Experience**: - total work: 1 year (preferred) - chat support: 1 year (required) Work Location: In person **Speak with the employer** +91...


  • Gurugram, India Next Mantra Solution Private Limited Full time

    Location: Gurugram sec-39 Experience: 1–5 Years Working Days: 6 days a week ⏰ Working Hours: 9 hours/day Salary Slab :- 35k ctc Note ;- it's not technical support it's non-technical support over chat Key Responsibilities: Handle Customer Queries: Respond to customer queries regarding orders, refunds, and deliveries via chat. Provide accurate updates...


  • Gurugram, Haryana, India AK Global Management Services Full time

    **Position Title**: Customer Service Chat Process Executive **Location**: Sector 49, Gurgaon **Job Type**: Full time, Permanent **Job Summary**: **Key Responsibilities**: - **Customer Support**: Handle customer queries via chat, offering real-time assistance and solutions to problems related to products, services, or account management. - **Issue...


  • gurugram, India Next Mantra Solution Private Limited Full time

    Location: Gurugram sec-39 Experience: 1–5 Years Working Days: 6 days a week Working Hours: 9 hours/daySalary Slab :- 35k ctcNote ;- it's not technical support it's non-technical support over chatKey Responsibilities:Handle Customer Queries:Respond to customer queries regarding orders, refunds, and deliveries via chat.Provide accurate updates about order...


  • Gurugram, Haryana, India Vlebazaar Full time

    **Chat Support RepresentativeKey Responsibilities** 1. **Customer Assistance**: - Respond to customer inquiries and support requests via live chat, offering prompt and helpful information. - Resolve product or service issues, handling complaints, and answering questions about products, services, policies, and order status. - Provide accurate and detailed...


  • gurugram, India beBeeCustomerSupport Full time

    Job OverviewSeeking a detail-oriented Customer Service Representative to handle real-time chat-based support for customers.Respond to customer inquiries via live chat and messaging platforms in a timely and professional manner.Provide accurate information regarding products, services, billing, and policies.Troubleshoot problems and guide customers through...


  • Gurugram, Haryana, India TALENT FUTURE SERVICES Full time

    *Hiring for Customer service executives (blended 50 voice 50 chat or inbound customer service)* *For boys 12 to 9 or 1 to 10* *For girls 10 to 7 or 11 to 8* *Location Gurgaon sec 44* *EXCELLENT FLUENT ENGLISH REQUIRED* *5.5 days working rotational offs* *Must be graduate* *Age under 35* *For freshers - CTC 26,900 ( In hand will be 23,300 )* *For...

  • Customer Support

    1 week ago


    Gurugram, Haryana, India 10x Growth Accelerator Full time

    Answering the interview call is essential. If you can't commit, please don't apply. You will receive a brief interview call within 3-5 days, so please stay alert. If selected, you must attend a WALK-IN interview in Mohan Estate Proficient or Excellent English & Confidence Required Position: Customer Support Executive (Non-Voice Process) Location:...

  • Customer Support

    2 weeks ago


    Gurugram, Haryana, India 10x Growth Accelerator Full time

    **Job description** **Job description** Answering the interview call is essential. If you can't commit, please don't apply. You will receive a brief interview call within 3-5 days, so please stay alert. If selected, you must attend a WALK-IN interview in Mohan Estate Proficient or Excellent English & Confidence Required **Position: Customer Support...


  • Gurugram, Haryana, India Hemocean outsourcing Full time

    chat process job involves providing customer support Customer Service Non-Voice Process For Ecommerce Timing Rotational Shift 6 Days working process Fresher can apply - Answering customer queries - Fixing customer problems - Upselling and cross-selling - Identifying and reporting common pain points - Co-browsing with web visitors - Providing meaningful...