Client Services Manager

4 weeks ago

Chennai, India Wizcraft Entertainment Agency Pvt Ltd Full time

Who we are:

Wizcraft is one of India’s leading communication & entertainment Company, integrating strategy, creativity and technology to provide unique experiences.


Our Story:

Wizcraft is in the business of creating experiences and our staunch belief is that an event may be

forgotten, but an experience will last a lifetime. Wizcraft, a pioneer in the events, exhibitions,

activations, television, PR & digital space has been instrumental in shaping the event management industry in India.


What are we looking for?

Highly proficient Client Servicing professionals. The candidate should have substantive expertise

and experience in developing and managing client relationships; acumen and understanding of

brand activations, experiential marketing, and events.

The individual must be a high achiever, enterprising, a self-starter, and result-oriented Sales and

Business Development professionals.


Key Responsibilities:

Client Servicing

● Project management (working on project briefs, reporting, documentation of project content,

on-ground support)

● Work closely with the creative team for conceptualization, create pitch presentations and

credentials for various projects

● Responsible for managing large and small scale events

● Complete analysis of the tender/brief, keeping in mind the financial, legal, production

and creative feasibility

● Guide the management with respect to the terms and conditions of the tender/brief

● Conceptualizing & implementing large scale events & provide communication strategies as per client preference & achieve organizational targets

● Develop strategy for events as per market requirements and business potential

● Estimation of the client spend, venue recce and venue plotting

● Direct interaction with the clients for the direction, presentation and management of the

various events and brand activation programs

● Finalize prices either based on negotiations with the clients on prices and deliverables or

provide standard rate card to the clients

● Ensure self and team performance


Process management

● Process adherence to Wizcraft SOPs and reporting procedures

● Prepare pre-event P&L with production team

● Preparation of a detailed project plan including all the activities and timelines required for the

delivery of the project


Special Skills:

● Excellent presentation skills

● Team player and management skills with the ability to play different roles within the team

● Able to present work and lead client conversations

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