Service Executive

1 week ago

Chennai, India Jss Corporate Client Services Full time

**COMPANY: INJECTION MOULDING MACHINE / PLASTIC MOULDING / AUXILIARIES MANUFACTURING /** **EXTRUSION MACHINE DIVISION / HDPE PIPE EXTRUSION MACHINE**

**JOB RESPONSIBILITY**:

- Responsible for handling whole range of Southern States based from Chennai; have to travel across.
- Individual will be responsible for the whole processes starts from dispatch to commissioning followed by installation of machine all over Southern part
- Using various strategies and tools to provide effective solutions to customers' concerns.
- Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
- Promptly following up on service requests and providing customer feedback.
- Monitoring equipment and machinery performance and developing preventative maintenance measures.
- Conducting quality assurance and safety checks on all equipment.
- Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
- Providing recommendations about new features and product improvements.
- Monitoring inventory and reordering materials when needed.
- Conducting research and attending workshops to remain abreast of industry developments.
- Writing reports and presenting findings to Managers and Supervisors on a regular basis.

**SKILLS REQUIRED**:

- A solid technical background
- Team working ability
- Analytical and problem-solving skills
- Excellent active listening and customer service skills.
- The ability to deal with multiple requests without being overwhelmed.
- The ability to remain professional under pressure.
- Ability to work independently

**Salary**: Best in Industry

**Experience**:Minimum 5 years of experience

**Education**:Bachelor’s Degree in related field required

Pay: Up to ₹55,000.00 per month

**Speak with the employer**
+91 7567158885

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