Corporate Communications Manager

About the Company: With a rich legacy spanning over two decades in enterprise and premium retail, Ample stands as a forefront technology and premium retail leader in India. Our enterprise business addresses the intricate technology needs of corporate clients, while our retail outlets cater to the individual consumer's desires. A trailblazer in IT retail, Ample introduced Imagine in 2004, India's pioneering store dedicated to all things Apple. Our retail footprint extends across India through more partnerships with esteemed brands like Bose, Under Armour, and ASICS. Presently, we operate a network of 100+ stores spread across 30 cities, serving the diverse needs of over 1 million retail customers. In the enterprise domain, we deliver comprehensive end-to-end device lifecycle management and tailored technology solutions to a clientele exceeding 1500 customers. By merging innovation with profound industry expertise, Ample provides clients with bespoke solutions, empowering them to attain a competitive advantage in their respective business landscapes.

Location - Jakkur, Bangalore

Experience - 6 to 10 yrs.

Key Responsibilities

Corporate Communication Strategy

• Develop and implement corporate communication strategies that align with the Ample's vision, mission, and values.
• Ensure consistent, clear, and compelling messaging for all corporate communications, including press releases, media outreach, internal communications, and more.
• Collaborate with senior leadership to define key messages for internal and external audiences, including employees, customers, investors, and media.
• Conduct competitor benchmarking, trend analysis, and brand performance reviews.

Brand Awareness & Thought Leadership

• Work with the executive team to identify opportunities for the company to share thought leadership in relevant industry forums, events, and publications.
• Support the planning and execution of corporate events, webinars, conferences, and industry awards to elevate the company's presence.
• Ensure consistent brand messaging across all external touchpoints, maintaining a positive and professional corporate image.

Content Creation & Management

• Oversee the creation of various communication materials such as speeches, presentations, blog posts, articles, case studies, and corporate reports.
• Ensure all content aligns with the company's tone, voice, and brand identity.
• Collaborate with the marketing and digital teams to create compelling content for company websites, social media channels, and email communications.
• Collaborate with teams to produce group-level content across verticals across touchpoints.

Internal Communications

• Develop and execute internal communication initiatives to keep employees informed, engaged, and aligned with company goals.
• Collaborate with HR and leadership teams to produce and deliver internal newsletters, announcements, and other employee-focused content.
• Support the development of internal messaging during major organizational changes, company events, or crisis situations.
• Lead employee engagement initiatives by developing compelling communication channels and content.

Media Relations & PR

• Build and maintain strong relationships with key media contacts, journalists, and influencers in relevant industries.
• Act as the company's spokesperson in media interactions and manage media inquiries.
• Draft and distribute press releases, media kits, and other communication materials.
• Monitor media coverage and track key performance metrics to assess the impact of press outreach.

Crisis and Reputation Management

• Proactively manage corporate communications during crisis situations, including drafting statements, preparing media responses, and helping to mitigate reputational risk.
• Advise executives on effective communication strategies for both internal and external stakeholders during sensitive or challenging situations.

Measurement and Reporting

• Track and report on the effectiveness of communication initiatives, adjusting strategies based on feedback and performance metrics.
• Use analytics tools to monitor media coverage, employee engagement, and the success of internal and external communications efforts.

Qualifications & Skills

• Preferred Education Background: Bachelor's degree, ideally where you have studied public relations or marketing and communications as a degree or part of your degree.
• A minimum of 8 years of experience in a similar role managing marketing and public relations, preferably in the technology industry.
• A rich mix of communications competencies is preferred, such as strategy and message development and tactical execution for major launches, executing public relations campaigns and utilizing different communications vehicles such as print, broadcast, online and social media.
• Proven success in creating and managing creative communication assets.

Additional Skills/capabilities Include

• Confident and capable frontline spokesperson.
• Customer-focused and team-oriented, fostering strong relationships across Ample and partner companies.
• Excellent written and verbal communication skills, able to craft and deliver key messages to diverse audiences.
• Skilled at simplifying technical topics into accessible, relevant language.
• Proven experience in developing strategic communication plans and campaigns.
• Adaptable to dynamic market and company requirements.
• Strong media relations, crisis communication, and reputation management expertise.
• Proficient in creating impactful content for various channels (e.g., press releases, social media, presentations).
• Skilled in project management, multitasking, and meeting deadlines in fast-paced environments.
• Experienced in using analytics tools to measure communication effectiveness.
• Knowledgeable about media trends, digital communication, and CSR best practices.
• Expertise in digital strategies and social media engagement.
• Detail-oriented with a commitment to quality and accuracy.
• Strategic thinker with an analytical mindset for data-driven decisions.
• Collaborative, adaptable, and a proactive self-starter.