Relationship Manager- Resolution

Job Summary:We are seeking a dynamic and client-focused Relationship Manager to build and maintain long-term relationships with our customers. The ideal candidate will understand client needs, provide tailored solutions, and ensure high levels of customer satisfaction while driving business growth.Key Responsibilities:Act as the primary point of contact for...

Job Role Overview:As a Grievance Resolution Specialist, you will be responsible for end-to-end grievance management across all channels. This role involves customer grievances, credit-bureau disputes and escalations, regulatory compliance, fraud detection, and process excellence.The key responsibilities of this position include:Customer Grievances: Run...

Job DescriptionWe are seeking a highly skilled professional to play a key role in maintaining long-term customer relationships and ensuring service satisfaction.Client Interaction: Act as the first point of contact for customer queries via phone or email, providing timely updates and resolution of issues.Relationship Management: Maintain strong, positive...

At a direct-to-consumer (D2C) fast-moving consumer goods (FMCG) brand, we are seeking an Assistant Manager - CRM & Retention to strengthen relationships with our loyal customer base.Key Responsibilities:Develop and execute customer retention journeys: onboarding, engagement, repeat, cross-sell, win-back, and churn prevention.Increase Repeat Purchase Rate,...

Job Title: Employee Relations ExecutiveWe are seeking individuals with exceptional interpersonal skills to build relationships with our employees. The right person will thrive in an environment that prioritizes resolving people and employment-related issues, and be able to adapt quickly.This role focuses on developing the Employee Relations practices and...

Job Overview:We are looking for a highly skilled and analytical professional to fill the role of Incident Manager. As an Incident Manager, you will play a critical part in our team's success by ensuring prompt and effective issue resolution.About the Role:You will investigate production issues raised by customers, Support, and Engineering teams, working...

About usWe are a leading online training and certification provider, offering comprehensive courses in various domains.Our mission is to provide high-quality educational content and empower learners worldwide to achieve their career objectives.We collaborate with top universities to create courses that enhance employability for working professionals and...

Job OverviewWe are seeking a dynamic Client Service Manager to foster strong client relationships and drive successful project outcomes.

Job Opportunity:Senior Executive Client ServicingOverview of the Role:Develop and maintain long-term relationships with clients by gaining a deep understanding of their brand identity, core values, and unique selling propositions (USPs).Design and execute effective campaigns that meet client expectations and objectives.Collaborate with cross-functional teams...

Developing new customer and distributor relationships is a critical aspect of this role. You will be responsible for expanding existing ones in the allocated area, working closely with local customers and distributors.Key ResponsibilitiesDevelop new customer and distributor relationships, identifying areas for continuous improvement and implementing...