E-Commerce Channel Sales Manager

7 days ago


Patna, India DTDC Express Limited Full time

E-Commerce Channel Sales Manager About the Role We are looking for a dynamic E-Commerce Channel Sales Manager (ECSM) to drive our e-commerce logistics growth through strong channel partnerships and strategic business development. The role involves end-to-end sales ownership, partner engagement, and expanding our presence in emerging e-commerce markets. Key Responsibilities: Drive end-to-end sales strategy from lead generation to closure to achieve business targets. Strengthen and manage relationships with channel partners for e-commerce logistics growth. Conduct partner trainings and promote the cost-benefit of e-commerce logistics solutions. Identify new clusters, markets, and B2C customer base expansion opportunities. Analyze market trends, competitors, and provide actionable business insights. Collaborate with leadership to align sales strategies with organizational goals. Manage key client relationships to ensure retention and satisfaction. Coordinate with operations, marketing, and commercial teams for seamless service delivery and timely collections. Drive upselling, cross-selling, and business growth initiatives in the assigned region. Prepare and monitor sales reports to track performance and support continuous improvement. What You’ll Bring Proven experience e-commerce and logistics industry. Proven experience in channel sales, Strong relationship-building and negotiation skills. Excellent analytical and strategic thinking abilities. Ability to manage multiple stakeholders and work cross-functionally. Results-driven attitude with strong communication and presentation skills. Bachelor's degree required, MBA preferred. Preferred Skills Experience in B2C e-commerce logistics or last-mile delivery sales. Proficiency in CRM tools and data-driven sales management. Understanding of regional markets and distribution networks. Ability to train, motivate, and grow channel partners.



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