Dental Billing Assistant Manager

5 days ago

Jodhpur, India StafGo Health Full time

Job Title: Dental Billing Assistant Manager / Manager (Remote – India)Company: StafGo HealthLocation: Remote – IndiaJob Type: Full-TimeExperience Required: Minimum 7 years in U.S. Dental Billing & RCMAbout Us:StafGo Health is a U.S.-based, physician-owned and managed company specializing in comprehensive Dental and Medical Revenue Cycle Management (RCM). With a strong reputation across all 50 states, we support solo providers, group practices, and DSOs in maximizing collections and streamlining operations.Position Overview:We are seeking a highly skilled and experienced Dental Billing Assistant Manager or Manager to join our growing remote team in India. The ideal candidate will have at least 7 years of hands-on experience in U.S. dental billing, with a deep understanding of end-to-end dental RCM processes, team leadership, and client communication.Key Responsibilities:Manage and oversee the full dental billing cycle, including insurance verification, claims submission, payment posting, A/R follow-up, and denial managementSupervise and support a team of dental billers and specialists to meet productivity and quality benchmarksHandle escalations, resolve complex billing issues, and coordinate with U.S.-based clients and internal teamsEnsure accurate coding (CDT), cross-coding (ICD-10/CPT) for oral surgery and other relevant proceduresTrack team KPIs and maintain reporting for collections, claim turnaround time, and rejection ratesMaintain compliance with HIPAA, payer policies, and state-specific billing regulationsConduct training, QA reviews, and performance evaluations for junior team membersAssist with onboarding new clients and streamlining their billing processesCommunicate effectively via email and Zoom with dental offices, practice managers, and U.S.-based operations staffRequirements:Minimum 7 years of experience in U.S. dental billing and RCMStrong knowledge of CDT codes, PPO & FFS plans, cross-coding for medical claims, pre-authorizations, and claim appealsProficiency in at least two major dental software systems (Dentrix, Eaglesoft, OpenDental, Curve, etc.)Experience in managing or mentoring a team of billers preferredExcellent communication skills in English – written and verbalMust be highly organized, detail-oriented, and able to work independentlyAbility to work full-time during U.S. business hours (EST or CST preferred)Familiarity with Google Workspace, and dental clearinghouses is a plus

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