IT Infrastructure Administrator
4 days ago
Title - IT Application Administrator Team -Back Office Systems Experience - 6+ years Education - B.E. or BTech in Computer Science, Information Technology, or related field. Location - Chennai or Bengaluru, India Working Hours 08:00 AM to 05:00 PM Central time, USA 06:30 PM - 03:30 AM Indian Standard Time Certifications Relevant certifications such as Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Modern Desktop Administrator Associate, or similar credentials are a plus. Job Summary We are seeking a skilled and experienced IT Application Administrator to join our team. As an IT Application Administrator specializing in Active Directory, Office 365 and Office tools, the person will play a critical role in ensuring the reliability, security, and efficiency of our customer organization's IT infrastructure. By leveraging the expertise in AD and Office tools administration, the person will help empower Customers end users to collaborate effectively and drive business success through technology innovation Skills (Must Have) Proven experience in administering and supporting Active Directory, Office 365 environments and Office tools. Strong understanding of AD concepts such as domains, forests, trust relationships, and group policies. In-depth knowledge of Office tools, O365 services and administration tools, including PowerShell. Familiarity with identity and access management (IAM) principles and technologies. Experience with security and compliance frameworks (e.G., NIST, GDPR, HIPAA). Excellent troubleshooting skills and attention to detail. Effective communication and interpersonal skills, with the ability to collaborate across teams and departments. SQL / SMS Postman Skills (Nice to Have) UKG Pro Suite Knowledge about tools Box, Zoom Key Job Responsibilities Responsible for Active Directory Administration which includes - Manage and maintain Active Directory infrastructure, including domain controllers, forests, and trusts. Create, modify, and delete user accounts, groups, and organizational units (OUs) as per organizational requirements. Implement and enforce group policies to standardize system settings and security configurations. Troubleshoot and resolve issues related to user authentication, group membership, and access permissions. Monitor AD performance and implement optimizations to enhance scalability and reliability. Responsible for Office Tools Administration which includes - Microsoft Office suite Emailing systems Collaboration platforms Document management systems Instant messaging and conference tools User training and support Understand and manage the internally developed network IAM platform (using AD / PowerShell) Manage Active directory accounts of employees and non-employees (Accounts are created using PowerShell scripts) Understand the existing workflows Document special cases related to AD implementation Understand and manage the administration of the below back-office systems Box, Zoom, UKG Pro Suite, Dropbox, etc.,
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