Assistant Manager

3 days ago

GTB Nager, India Tata Play Ltd Full time

ROLE SUMMARY

We are seeking a detail-oriented and customer-focused Product Support person to manage technical issues related to our Tata Play. The ideal candidate must possess - ability to work collaboratively across teams to ensure a seamless customer experience. He/she will be responsible for analysing datasets (Support tickets), generating actionable insights, and supporting strategic decision-making across Product support


KEY DUTIES AND RESPONSIBILITIES

  • Serve as the primary contact for technology escalations and all the product issues.
  • Collaborate with cross-functional teams (Product, CO) to support data-driven initiatives.
  • Ensure timely resolution of Technology incidents to minimize service disruptions.
  • Collaborate with engineering and product teams to identify root causes and implement long-term solutions.
  • Coordinate with technical teams to investigate and resolve incidents
  • Collaborate with Customer Ops and Process excellence teams ensuring the NFTR is met as per SLA.
  • Maintain and update knowledge base articles and support documentation.
  • Incident Reporting and Analysis- Analyse incident trends and recurring issues
  • Monitor key performance indicators (KPIs) and flag anomalies or opportunities.



TECHNICAL COMPETENCIES

  • Technology Strategy
  • Operational Excellence
  • Application Support
  • Quality Control & Assurance
  • Ticket Audits


PREFERRED EXPERIENCE

Min 5 yrs experience into application/product support

  • Assistant Management Professional

    2 weeks ago

    GTB Nager, India beBeeAdministrative Full time ₹ 60,00,000 - ₹ 1,00,00,000

    Job Title: Assistant Manager - AdministrationWe are seeking an experienced Asst. Manager-Admin to support our offices and branches across the country.The ideal candidate will have 2+ years of proven experience in administrative management, with excellent organizational and problem-solving abilities.Provide support to offices and branches by liaising with...

  • Assistant Manager

    3 weeks ago

    GTB Nager, India Tata Play Ltd Full time

    ROLEAssistant Manager - Cloud OperationsREPORTING TOGeneral Manager - Cloud Infra & ArchitectureROLE/REQUIREMENT SUMMARYStrong knowledge on AWS Cloud, Kubernetes Orchestration and DockerExperience with deploying and maintaining GPU based production environmentsExperience in automating and managing large-scale infrastructureKnowledge and experience with...

  • Assistant Manager- Marketplace

    1 week ago

    GTB Nager, India Aditya Birla Group Full time

    EXP- 2- 3 Years- Tier 1/Tire 2- Post GraduateCore Responsibilities.· Manage day-to-day operations across major online marketplaces such as Myntra, Amazon, Flipkart, Ajio, and Nykaa. · Own the assortment lifecycle – onboarding new styles, visibility, and exits.· Track and improve style performance through data-backed analysis – monitoring sales,...

  • Assistant Manager- Marketplace

    1 week ago

    GTB Nager, India Aditya Birla Group Full time

    EXP- 2- 3 Years- Tier 1/Tire 2- Post GraduateCore Responsibilities.· Manage day-to-day operations across major online marketplaces such as Myntra, Amazon, Flipkart, Ajio, and Nykaa. · Own the assortment lifecycle – onboarding new styles, visibility, and exits.· Track and improve style performance through data-backed analysis – monitoring sales,...

  • Assistant Manager

    18 hours ago

    GTB Nager, India Anudip Foundation Full time

    Job Description – Assistant Manager (Corporate Fundraising)Project Focus: Livelihood Projects for Underprivileged CommunitiesLocation: Any Metro City- Work from office (5 Days)Experience Required: 2–3 YearsCTC Range: 7-8.5 LPAAbout Us-We are a leading CSR implementation partner working in the domain of Livelihood Development for underprivileged and...

  • Assistant Manager

    1 day ago

    GTB Nager, India Anudip Foundation Full time

    Job Description – Assistant Manager (Corporate Fundraising)Project Focus: Livelihood Projects for Underprivileged CommunitiesLocation: Any Metro City- Work from office (5 Days)Experience Required: 2–3 YearsCTC Range: 7-8.5 LPAAbout Us-We are a leading CSR implementation partner working in the domain of Livelihood Development for underprivileged and...

  • Executive Assistant

    4 weeks ago

    GTB Nager, India Anjali Bhimrajka Fine Jewels Full time

    Executive Assistant / Secretary at Anjali Bhimrajka Fine Jewels Location: Mumbai, India Employment Type: Full-Time Anjali Bhimrajka Fine Jewels (ABFJ) seeks a skilled Executive Assistant / Secretary for Ms. Anjali Bhimrajka. Candidates need 3-5 years of experience, strong communication and management skills, discipline, and basic Microsoft Office...

  • Executive Assistant

    2 weeks ago

    GTB Nager, India Semco Infratech Pvt Ltd Full time

    Job Description – Executive Assistant to CEO Position: Executive Assistant to CEO Location: Patparganj Industrial Area (New Delhi) Reporting To: CEORole Summary:The Executive Assistant (EA) to the CEO will play a crucial role in supporting the CEO by managing strategic initiatives, coordinating MIS reports, handling communication, and ensuring efficient...

  • Executive Assistant

    1 week ago

    GTB Nager, India Sabato Exports Pvt Ltd Full time

    The Executive Assistant will work closely with the MD, managing schedules, coordinating communication, and ensuring smooth operations at the leadership level. The ideal candidate must be detail-oriented, highly professional, and capable of handling sensitive information with discretion. A strong command of English, excellent follow-up skills, and proficiency...

  • Executive Assistant

    1 week ago

    GTB Nager, India Sabato Exports Pvt Ltd Full time

    The Executive Assistant will work closely with the MD, managing schedules, coordinating communication, and ensuring smooth operations at the leadership level. The ideal candidate must be detail-oriented, highly professional, and capable of handling sensitive information with discretion. A strong command of English, excellent follow-up skills, and proficiency...