
Senior IT Support
2 weeks ago
📍 Location: Remote (US EST/PST Hours)
🏢 Hiring Company: Citadel Coworkers
We are hiring a highly experienced IT Support & Cybersecurity Specialist to work closely with our US-based team. This role requires frequent client communication, so only candidates with excellent English fluency and confident international communication skills should apply.
🔹 Key Responsibilities
- Provide end-to-end IT support for international teams and US clients.
- Manage servers (Windows/Linux), networking, SaaS tools, and Google Workspace.
- Monitor, detect, and respond to cybersecurity threats.
- Conduct security audits, awareness programs, and compliance checks.
- Collaborate directly with US stakeholders, ensuring clear and professional communication.
🔹 Requirements
- 10+ years of IT experience, including 6–7 years in IT/Networking Support.
- 3–4 years in hands-on cybersecurity roles.
- Strong exposure to cloud platforms (AWS, Azure, Google Cloud).
- Exceptional English communication skills (verbal & written).
- Relevant certifications (Security+, CEH, CCNA, AWS SA) preferred.
- Ability to work 9 AM – 6 PM EST/PST without compromise.
💡 Why Join Us?
- Be part of a global company with a strong presence in the US market.
- Competitive and flexible compensation for the right candidate.
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