
Entrata software support specialist
4 weeks ago
Company Description
Advanced Asset Management delivers exceptional property management with smart, personalized solutions that add real value for owners and create welcoming, well-managed homes for residents. Our company is dedicated to providing top-tier service and maintaining high standards in property management to enhance the living experience of our residents. We offer a supportive and engaging work environment for our employees, encouraging growth and development.
Role Description
This is a full-time, on-site role located in Pune for an Entrata Software Support Specialist. The specialist will be responsible for providing customer and technical support, troubleshooting software issues, and analyzing data to resolve client concerns. Daily tasks include assisting with software-related inquiries, conducting system diagnostics, and ensuring clients maximize the benefits of using Entrata software.
Qualifications
- Excelent organization skills
- Strong Customer Support and Technical Support skills
- Proficient in Analytical Skills and Troubleshooting
- Experience in Software Support
- Excellent problem-solving abilities
- Outstanding communication and interpersonal skills
- Bachelor's degree in Computer Science, Information Technology, or a related field is preferred
- Prior experience with Entrata software is a plus
- Ability to work on-site in Pune and collaborate with various teams
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