Customer Success Manager – Childcare Enterprise SaaS

4 weeks ago


GTB Nager, India iCare Software Full time

Important: To Apply

Send your resume with a cover letter explaining why this is the right job for you to:

Applications submitted via LinkedIn without a cover letter will not be considered.

About the Role

iCare Software is hiring Customer Success Managers to join our team remotely from India . We are a leading enterprise SaaS platform serving childcare centers, Montessori schools, afterschool programs, and early education providers across the U.S.

This hands-on role involves both strategic onboarding and technical customer support . You will work closely with new and existing clients to ensure their success — from implementation and training to ongoing support and optimization. You'll need to be ready on day one with a solid understanding of B2B SaaS processes, workflows, and customer success best practices.

This is a full-time remote role requiring work during U.S. business hours (typically 6:00 PM to 3:00 AM IST).

What You'll Do



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