Customer Service Assistant

3 weeks ago


Mumbai, Maharashtra, India Senses Full time

Company Description

Senses is a men's clothing brand offering timeless style and quality craftsmanship. Our collection includes T-shirts, trousers, and polos designed for the modern man, blending classic elements with contemporary flair. Made from premium materials, our products feature tailored fits to ensure comfort and confidence for any occasion. Join our community of discerning men who value quality, sophistication, and effortless style.

Role Description

This is a full-time on-site role located in Parel Mumbai for a Customer Service Assistant. The Customer Service Assistant will handle day-to-day customer interactions, ensuring high levels of customer satisfaction. Responsibilities include answering customer inquiries, providing support, managing complaints, and ensuring a seamless customer service experience.

Qualifications

  • Strong Interpersonal Skills and Communication abilities
  • Experience in Customer Support and Customer Service
  • Proven track record in achieving high levels of Customer Satisfaction
  • Ability to handle complaints professionally and efficiently
  • Proficiency in using customer service tools and software
  • Strong problem-solving skills
  • High school diploma or equivalent; a bachelor's degree is a plus


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